Gaston County


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Division of Social Services

Adult and Aging Services

The Adult and Aging Services Section provides an array of services to enhance the quality of lives of older and disabled adults. Our mission is to enable individuals to live independent and meaningful lives in their own homes for as long as possible. When this is no longer possible, services are provided to assist individuals in locating alternative living arrangements.

Adult Services Intake assesses needs and links individuals with the most appropriate service. The intake process begins with an inquiry from a prospective client, family member, a member of the community, or an agency. The Intake Unit Social Workers are knowledgeable about not only services provided directly by the Adult and Aging Services Section, but those of other community agencies. An Intake Social Worker is available during hours of operation, Monday through Friday 8 a.m. to 5 p.m. to talk with any individual who either comes into the office with questions or calls on the phone. To speak with an Intake Social Worker, call 704-862-7540.   During FY 2012-2013 staff responded to 8,368 requests for services/information.

Adult Care Homes – Licensure involves the activities to license, supervise and monitor group-care homes and homes for elderly and disabled adults. During the fiscal year, 16 facilities were supervised and 310 monitoring visits were made.

Adult Placement Services provides placement services for disabled and elderly adults in need of adult care homes, intermediate or skilled nursing care. During FY 2012-2013, 56 individuals were assisted with placement in adult care homes and nursing homes.

Adult Social Work Services provides social workers to assess an individual’s situation, develop a plan of service and work with an individual until stabilization occurs. During FY 2012-2013, 89 individuals received Adult Social Work Services.

Community Alternatives Program for Disabled Adults (CAP-DA) offers Medicaid-eligible disabled adults, who qualify as needing nursing home care, an opportunity to receive supportive services in their own home as long as the cost of in-home care does not exceed the Medicaid reimbursement rate for nursing home care. In FY 2012-2013, 182 disabled adults benefited from this service.

Congregate Meals are weekday meals served to individuals in group settings. Individuals also participate in structured activities and fellowship. Adult & Aging Services operates sites at the following locations:

  • Southpoint Township - Queen of the Apostles Catholic Church, 503 N. Main St., Belmont
  • Riverbend Township - Burge Memorial Methodist Church, 312 W. Glendale Ave, Mt. Holly 
  • Gastonia Township - Linwood Terrace Community Bldg., 1600 Conrad Ave, Gastonia 
  • Dallas Township - Philadelphia Evangelical Lutheran Church, 1910 Philadelphia Church Rd., Dallas
  • Crowders Mtn. Township - Community Recreation Bldg., 200 N. 14th St., Bessemer City 
  • Cherryville Township - Cherry Manor Apts., 201 S. Dixie St., Cherryville

A total of 34,032 meals were served to 307 individuals during the fiscal year at the six sites.

Day Care for Adults provides day care activities in a supervised setting for disabled and elderly adults. During FY 2012-2013, 27 individuals were served in the Gastonia Center and 38 individuals were served in the East Gaston Center. The centers are at the following locations:

  • East Gaston Center – 1122 S. Main St., Mt. Holly (704-827-9183)
  • Gastonia Center - 900 Roberts Dr., Gastonia (704-866-3677)

Family Caregiver Support Program provides assistance to family and volunteer caregivers who provide assistance to the loved ones at home. Services include referrals to community agencies, education, and funding for respite services and supplemental services such as home modifications, nutritional supplements and adaptive equipment. All of this is focused on making the caregiver's role more manageable. During FY 2012-2013, 426 caregivers received information/and or assistance.

Guardianship Services are provided to elderly/disabled individuals to ensure essential life sustaining services when no suitable relative is available. During the fiscal year, 65 individuals were served.

Home-Delivered Meals are meals served to individuals who are medically homebound, unable to prepare meals and have no one available to prepare meals for them. In FY 2012-2013, 37,809 meals were served to 255 individuals. This program is facilitated through the gracious outreach efforts of over 700 volunteers.

We are always in need of volunteers to deliver noon time meals in Belmont, Bessemer City, Cherryville, Cramerton, Dallas, Gastonia, Lowell, McAdenville, Mt. Holly and Stanley. If you are looking for a volunteer opportunity and have an hour available, please call 704-862-7540.

In-Home Aide Services provides services geared to assisting elderly and disabled individuals in remaining in their own homes for as long as possible to preclude more restrictive and costly services. During the fiscal year, 277 individuals received 49,206 service hours.

Protective Services for Adults responds to calls for the evaluation of concerns regarding abuse, neglect, self-neglect or exploitation of elderly and/or disabled adults and the mobilization of services to meet essential service needs. During the fiscal year, 833 reports were received.

To report instances of abuse, neglect or exploitation of an older or disabled adult, please call 704-862-7575 immediately. Your call will be kept confidential.

Special Assistance In-Home Program is an alternative to assisted living; qualified Medicaid eligible adults receive a package of individually designed services to prevent or delay entrance into long term care. During the fiscal year, 47 individuals participated in the program.

Transportation Services provide transportation to a large number of individuals on a monthly basis. During FY 2012-2013, this service provided approximately 5,960 trips to adult day care; 7,753 trips to nutrition sites and 2,311 trips to doctors, grocery stores and other essential agencies for older adults.

How to Apply for Services
The individual needing services or someone acting on the individual's behalf can call the Intake Line at 704-862-7540 to request assistance. Requests for assistance can also be made in person at the Adult and Aging Services Division of the Department of Social Services, 330 N. Marietta St., Gastonia, North Carolina.