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Veterans Services

The Veterans Services Office (VSO) was developed following World War II to assist veterans, their families and their dependents with the preparation and presentation of claims for all benefits to which they are entitled under Federal, State, and local law. The VSO assists this group with a variety of claims, some of which are listed below.

  • North Carolina Division of Veterans Affairs State Scholarships: Applications are made for these scholarships. Documents used to substantiate and complete the applications include birth certificates, a copy of discharge and scholastic report.
  • Hospitalization: Complete application forms, make long-distance call directly to VA hospitals, and assist persons with any inquiries regarding non-receipt of proper dividend payments about government insurance programs, such as Champ VA and Champus.
  • Travel to VA Medical Appointments:  The VSO arranges for Gaston County ACCESS buses to provide transportation for veterans (and, in some cases, their caregivers) to the VA Medical Center in Salisbury and the VA Outpatient clinic in Charlotte.
  • GI Loans: Assist with completion of necessary forms which are required to determine eligibility, answer questions and give advice on loans.
  • Compensation and Pension Claims: Complete forms for applicants, assist in securing necessary documents to go with forms, explain and give advice.
  • Insurance: Applications are completed for several different types of government life insurance and beneficiary designations. Assistance is also provided to veterans in determining their insurance needs.
  • Educational Assistance: Complete necessary forms for veterans, give advice and information; assist spouses, surviving spouses, and children of veterans who may be eligible for these benefits.
  • Appeals: Many veterans and widows are disallowed claims on first application, and this office must assist with necessary forms and help obtain evidence for completion of an appeal on a former denial.
  • Review of Discharge: Extensive work is required in completing proper review of discharge for a veteran who has received a less-than-Honorable discharge.
  • Other Activities: Assist veterans in obtaining license plates, wheelchairs and other prostheses; hunting and fishing license for severely disabled; clothing allowances; and special inquiries about non-receipt of checks, and incorrect addresses.

All services provided by the VSO are free to veterans and the members of their families.  For more information, please contact our office:

Office Location: 

Gaston County Department of Veterans Services
965 Roberts Drive, Gastonia, NC 28054
Phone: 704-866-3606
Fax: 704-852-6048


Office Hours:

8:00am-5:00pm, Monday thru Friday

"Drop-in" Hours: 8:30am-11:30am
Appointment Hours: 12:30pm-4:30pm