FAQs • Gaston County, NC • CivicEngage

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Budget - general

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1. what day is it: friday

2. what is your name: ashley

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Building & Development Services - Building Inspections

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1. Do I need an architect to draw my plans?: Residential plans normally do not require an architect. If the proposed residence is unusually large and/or complicated it could require plans sealed by an architect or engineer. For commercial plans see the North Carolina Law and Administration Code.

2. If I make changes on my approved plans, do I need to bring them back to plan review?: If you are adding square footage or a bedroom, yes (residential). Other minor changes can usually be worked out with the field inspector. On a commercial project you need talk to the Field inspector first, if he determines that significant changes are to be made then additional plan review may be required.

3. Who do I contact about asbestos or lead paint?: Call NC State Health Hazards Control in Raleigh at 919-707-5950.

4. Who do I talk to about site grading, soil erosion, water quality, wetlands, stream run-off, etc.?: Contact Gaston County Natural Resources at 704-922-4181. See their page on Gaston County's website for more information.

5. What do I need to get a Building Permit for a new single family dwelling, multi-family dwelling or mobile home?

The following items must be obtained or submitted prior to applying for the building permit:

- Zoning Permit from appropriate zoning office (if property is located within the City limits you will contact the City Zoning/Planning office; if property is not in the City limits then you can supply a plot plan with your building permit submission)

- Well & Septic Permits (if property will have a well and/or septic system installed)

- Erosion Control form (if disturbing less than 1 acre the Single Lot Form is acceptable, however if disturbing greater than 1 acre cumulative then you need to contact Gaston County Natural Resources)

- Lien Agent: you may obtain the lien agent by going to liensnc.com. This is needed even if the owner of the property anticipates performing all work for the project

- Appendix D / Affidavit for Workers Compensation

When ready to apply for the building permit you may do so by applying at CSS (gastongov.com)

6. When is a Licensed Contractor required?

A licensed General Contractor is needed whenever the project price is $30,000 or greater. The project price is what is agreed upon between the owner and the builder. Should the project price be less than $30,000 there is no requirement for a licensed General Contractor. These rules are put in place by the North Carolina General Contractor Licensing Board.

However, regardless of project price a licensed electrical, plumbing and mechanical sub-contractor is needed when applicable to the project.

The only exemptions to needing licensed individuals is when the Homeowner is acting in these roles when able to do so.

7. When is a permit required for a residential accessory/storage building? If a permit is required what all documentation is needed to submit for the building permit?

A building permit is needed for any structure that exceeds 12 feet in any dimension. This includes buildings that are built on-site or are delivered pre-built to your property. If the proposed structure is greater than 400 square feet then a permanent foundation is required.

The only exemption to this requirement is as follows:

Detached carports,
Exception: Portable, lightweight carports not exceeding 400 square feet (37 m²) or 12 feet (3658 mm) mean roof height.

If a permit is needed for your project the following documentation must be provided when applying for the building permit:

- Zoning Permit from appropriate Zoning office (if your property is not in the City limits then Gaston County will process the zoning and building permit requests concurrently)

- Septic Verification if your property has a septic system on-site

- Contractors information for who is building and/or responsible for the structure

- Appendix D / Affidavit of Workers Compensation: Appendix-D-Workers-Compensation-PDF (gastongov.com)

When ready to apply you may request the Building (Residential) - Accessory Structure permit online: CSS (gastongov.com)

8. When is a remodeling permit required?: Not required in single family residences for work costing less than $20,000 if no structural (load bearing) work is done, or if no work involving plumbing, mechanical, or electrical systems is done. Replacing plumbing fixtures without altering the trap or the drains or vents does not require a permit.

9. Are there any restrictions to the number, size or location of buildings I can place on my property?: These types of restrictions are put in place by the Zoning office who has jurisdiction over your property. You will need to contact their office in order to obtain this information

10. How do I apply for an Agricultural Exemption?: You will need to contact the Zoning office that has jurisdiction over your property.

11. What Building Code(s) is enforced in Gaston County?

The North Carolina State Building Code is what Gaston County Building Permits & Inspections Enforces.

To obtain copies of the Building Code you may do so by visiting ncdoi.gov under the Office of the State Fire Marshal.

12. What's the difference between a modular home and a mobile home?: A mobile home is built to Department of Housing and Urban Development (HUD) standards. A modular home is built to North Carolina Building Code Standards. Both require a building permit, however a permit for a modular home requires plans to be provided with the permit request.

13. When do I need a permit from the Health Department?

Vacant Properties: a well and/or septic permit is needed for any property that you wish to build on that does not have City water and/or sewer utility connections

Additions (commercial & residential): if property has a septic tank on-site then you must perform septic verification with the Gaston County Health Department

Remodels (residential): if increasing the bedroom count of the home as part of the remodel then you must perform septic verification with the Gaston County Health Department

Accessory Structures (including pools): if property has a septic tank on-site then you must perform septic verification with the Gaston County Health Department

For commercial establishments, both new and existing, you must contact the Gaston County Health Department for an understanding if a permit is needed from their office. Examples of commercial establishments that would require a permit from the Health Department are as follows: food establishments, nursing homes, commercial swimming pools, etc.

The Gaston County Health Department can be contacted at 704-853-5200.

A copy of the Health Department permit, if applicable, is needed when applying for the building permit.

14. What is the status of my permit request?

Please visit CSS (gastongov.com) for status updates on your permit request. You will receive emails at various stages of the permitting and plan review process to assist with this information as well.

15. How do I request and/or cancel an inspection?

All inspections must be requested online via the following link CSS (gastongov.com). From the Dashboard screen you will select the permit number and then the 'Inspections' button on the following screen. You will then be able to select the needed inspection(s)** and submit your request online.

Gaston County Building Permits & Inspections can typically accommodate a next-business day inspection so long as your request is made by 3PM the prior business day.

Also, any inspection needing to be cancelled can be done online prior to 3PM the prior business day. You will select the inspection number assigned to the requested inspection and then select 'Cancel'.

**Our permits have pre-built inspection lists; given this information there may be inspections that do not pertain to your project. Should this be the case you will NOTneed to request these online. The only inspection(s) contingent upon completing the work associated with the permit are the final(s).

16. Where can I find information surrounding permit fees?

The Fee Schedule for Gaston County Building Permits & Inspections can be found here: Fee-Schedule-PDF (gastongov.com)

The International Code Council Valuation Table can be found here: ICC-Building-Valuation-Data--FEBRUARY-2022-PDF (gastongov.com)

17. When will I be able to receive power during construction?

Gaston County Building Permits & Inspections currently has 3 forms of power:

- Saw Service: used during the construction process to power tools and other construction items

- Temporary-to-Permanent Power: this is an optional inspection that can be performed prior to all Final inspections being approved; since this is an optional inspection the General Contractor will have to complete the Temporary-Power-Application-PDF (gastongov.com) form and then upload a copy of the completed document to the 'Attachment' section of the building permit. A completed form will include all sub-contractors signatures, the General Contractors signature having been notarized and completed portion detailing why power is needed on the home. Please know that there is an additional $100 charge associated with this inspection that must be paid prior to scheduling the Temporary Power inspection.

- Final Power: Gaston County will approve for power to be placed on a structure once all final inspections are approved; if you opt for Temporary Power then the meter that was previously set by the energy provided will convert to permanent power

ONCE OUR INSPECTORS DEEM THAT AN ELECTRICAL METER CAN BE SET AT A PROPERTY, REGARDLESS THE POWER TYPE, IT IS THE CONTRACTOR OR OWNERS RESPONSIBILTY TO CONTACT THE ENERGY PROVIDER TO NOTIFY THEM OF INSPECTION APPROVAL AND TO HAVE THE METER SET.

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Building & Development Services - Planning & Development

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1. What is the UDO and how will it affect my property?

The Unified Development Ordinance was created to increase the development standards in the zoning jurisdiction of Gaston County. The UDO was developed with the municipalities to draft an ordinance that promotes highly consistent development processes. Each municipality may adopt the UDO in whole or part to create the development consistency throughout the County.

All land use ordinances have been condensed into one document that includes

Zoning
Subdivision
Manufactured Home Park
Watershed Water Supply
Flood Damage Prevention

The UDO also addresses certain development requirements such as but not limited to

Land use / zoning of property
Design of commercial buildings
Subdivision and residential development design
Landscaping and open space designations
Water quality protection

2. How can I get a copy of this ordinance?

A copy of this ordinance can be viewed online, purchased on paper for $60 (color) and $55 (black and white), on disk for $25, or a copy may be viewed for no charge at:

Gaston County Planning Office
128 W Main Avenue
Gastonia, NC 28054

3. What is Planning and Zoning? What are there essential functions?: Planning is a local government function to achieve current and long-term land use goals. Comprehensive Plan Zoning is a tool of Planning and is implemented to achieve the Planning goals. An ordinance is set up to establish Zoning Districts to foster designations for certain types of development and / or uses (i.e. single-family homes, business parks, retail centers, etc.) and to establish regulations for each district such as setbacks, etc.

4. Who do I contact with questions regarding this ordinance?: Questions pertaining to the UDO should be directed to the Gaston County Planning and Development Services Department. The Planning Department is located at the Gaston County Administration Building. Please call 704-866-3075 or email Laura Hamilton for additional information.

5. Where can I find a list of terms / definitions?: A helpful list of relevant terms can be found in Chapter 2 of the UDO F_Ch2_Defin Section III of the Minimum Housing Ordinance and Section 6 of the Road Naming and Addressing Ordinance.

6. What instances require a zoning permit?

A zoning permit will be needed:

For an accessory building / pool / pier / etc.
If you are changing the structural integrity
The footprint is being changed
The usage is being changed
New construction

7. What are the basic procedures for obtaining a building permit?

Obtain a zoning permit
Obtain health department approval (well and septic)
Obtain building permit (submit plans for approval)

8. What are the procedures to subdivide my property?: Chapter 13 deals with property subdivision. There are two different types of subdivisions: minor and major. Minor subdivisions involve five or fewer lots, no new streets, and no new public utilities. They can be approved by the Administrator. All other subdivisions are considered major subdivisions. They must first be reviewed by the Technical Review Committee (TRC) which makes recommendations to the Planning Board. The Gaston County Planning Board makes preliminary plat approval for major subdivisions. A Public Hearing with the Board of Commissioners is required for subdivisions exceeding two hundred fifty (250) lots. Table 13.8-1 summarizes the approval process for all plats. Q_Ch13_Subd

9. How do I file a complaint? (building code, zoning, and minimum housing): For complaints concerning zoning, minimum housing, and junk cars call 704-866-3075. For building code violations call 704-866-3155.

10. What Watershed am I in? What are those regulations?: To verify what watershed you are located in, if any, please refer to the interactive website. The regulations for the Watershed areas are located in Chapter 15 of the UDO: S_Ch15_Watershed

11. Is my property in the floodplain?: For more information, please refer to Environmental Planning. Chapter 16 of the UDO has the regulations pertaining to flood-prone areas. T_Ch16_Flood

12. What do I do if my property doesn't comply with the UDO regulations?: Refer to Section 3.5 for Non-Conforming Situations. G_Ch3_Applicability

13. What will happen if I violate the UDO?

Failure to comply with any provision of this Ordinance is hereby declared unlawful. Any violation occurring once within a twelve (12) month period shall be considered a first offense. A notice of violation shall be issued by the Administrator and shall provide for a warning period as provided for in Section 18.5(C) to correct the violation. Upon the expiration of the warning period, the violator shall be subject to a civil penalty of one hundred ($100.00) dollars for each day that the violation remains on the property. Should a violation continue to exist by the twenty-first (21st ) day past the date of original notification, the County may seek to recover the penalty together with all costs by filing a civil action in the General Court of Justice in the nature of a suit to collect a debt. The collection of a penalty pursuant hereto shall not foreclose further proceedings for penalties coming due subsequent to the date of the filing of a prior proceeding. The provisions of this section may also be enforced through any other appropriate remedies as prescribed in Section 18.4 herein.

Repeat Offense

Any violation of reoccurring on the same property by the same violator more than once within a twelve (12) month period shall be considered a repeat offense provided the reoccurrence is a violation of the same Section of this Ordinance. A notice of violation shall be issued by the Administrator and shall have an immediate civil penalty of three hundred ($300.00) dollars. No warning period shall be granted since this provision applies only to violations that occur more than once in a twelve (12) month period and proper notice was given for the initial violation as prescribed under Section 18.5. For each day the repeat violation remains, the violator shall be subject to a civil penalty of three hundred ($300.00) dollars. Should a violation continue to exist by the seventh (7th ) day after such notification, the County may seek to recover the penalty together with all costs by filing a civil action in the General Court of Justice in the nature of a suit to collect a debt. The collection of a penalty pursuant hereto shall not foreclose further proceedings for penalties coming due subsequent to the date of the filing of a prior proceeding. The provisions of this section may also be enforced through any other appropriate remedies as prescribed in Section 18.4 herein. The project / job will be delayed if violations exist and it should be in your best interest to comply with the ordinance initially. Refer to Chapter 18 of the UDO for more information. V_Ch18_Violation

14. What is the fee schedule?: Charges vary for different applications and permits. Refer to the Fee Schedule (PDF).

15. What is a Conditional Use Permit?: Certain uses are subject to the issuance of a conditional use permit. The purpose is to ensure that a certain use is compatible with surrounding development and is in keeping with the general zoning district in which it is located. Such Conditional Use Permit is contingent upon the property owner meeting fair and reasonable conditions, associated with the issuance of a conditional use permit, that ensure the compatibility of the use with surrounding properties and promote the general welfare of the community. Refer to Section 5.11. I_Ch5_Permit_Approval

16. What is Parallel Conditional Use Zoning (PCUP)?: Parallel conditional use districts are established to consider situations where a particular use may be acceptable on a lot or tract of land but the other uses permitted in a general zoning district would not be acceptable. Such rezoning is made contingent upon the property owner meeting fair and reasonable conditions, associated with the issuance of a conditional use permit, that ensure the compatibility of the use with surrounding properties and promote the general welfare of the community. Refer to Section 5.16.4. I_Ch5_Permit_Approval

17. What is a text amendment?: It is an application to amend the Ordinance to add or remove regulations. Any proposed amendment to the text of this Ordinance may be initiated by the governing board, Planning Board, by any owner of a legal or equitable interest in a piece of property located within the geographical boundaries of this Ordinance, by a local government agency, or by any other person in accordance with the procedures set forth herein. See Section 5.17.2 I_Ch5_Permit_Approval

18. How do I get a variance?: A variance is an adjustment to the regulations as listed in the UDO. Two different Boards hear variance cases. The Planning Board hears variances only for Chapter 13, subdivision regulations. The Board of Adjustment hears variances for all other chapters of the UDO. You will need to fill out the appropriate application, pay a fee, and submit with the required documentation. For subdivision variances refer to Section 13.7. Q_Ch13_Subd For all other variance issues refer to Section 5.14. I_Ch5_Permit_Approval

19. What is an appeal? How do I file an appeal?: Except as provided herein, the Board of Adjustment shall hear and decide appeals from and review any order, requirement, decision, interpretation or citation made by the Administrator and apply such interpretation to particular fact situations. In addition, the Administrator may ask the Board of Adjustment to interpret the Official Zoning Map and to pass upon disputed questions of lot lines or district boundary lines and similar questions that may arise in the administration of this Ordinance. Refer to Section 5.13. I_Ch5_Permit_Approval Notwithstanding the above, any decision made by the Administrator relative to Chapter 13 shall first be appealed to the Planning Board per Section 13.6. Any such decision made by the Planning Board may be appealed to the governing board in accordance with Section 13.6. Refer to Section 13.6. Q_Ch13_Subd

20. What is a Special Exception? How do I request a Special Exception?: A permit, issued by the Board of Adjustment that would allow the property owner to develop or make use of his/her property with prescribed minor deviations to the terms of this Ordinance. Special Exceptions follow the same procedures as a variance. Refer to Section 5.12. I_Ch5_Permit_Approval

21. Are there deadlines for submitting requests?: Refer to the calendars for dates.

22. What is the process of constructing a residential structure on a piece of property?

Obtain zoning authorization
Obtain well and septic permits from Health Department
Submit appropriate building plans
Obtain residential building permit

Refer to Building Inspections for forms and information for submittal for a Building Permit.

23. What are the required setbacks? (residential, commercial, industrial): This information begins on page 7-21 in Chapter 7 of the UDO. K_Ch7_District_Regs_UseTable1

24. Can I start a business in / at my home?: A home occupation permit shall be required to ensure that a proposed home occupation is developed in accordance with all applicable provisions of this Ordinance. Lists of permissible customary and home occupations are found in Section 8.1.14 and 8.1.15. L_Ch8_Suppl

25. How do I establish a particular use?: Verify the use and the allowed zoning district in the Table of Uses in Chapter 7. K_Ch7_District_Regs_UseTable1 Then if the Use is Commercial, follow the Commercial Site Plan Review procedures found in Section 5.2. I_Ch5_Permit_Approval If the Use is Residential, then follow the steps FAQ #23 for single-family dwellings or the Supplement Regulations for other residential uses as listed in the Table of Uses 7.1-1 in Chapter 7.

26. What is the Urban Standards Overlay (USO) District?: The USO refers to the areas of land that are considered urban in nature and assumed to remain that way for the next 10 - 15 years. Refer to 7.6.3 for further information regarding the Urban Standards Overlay District. K_Ch7_District_Regs_UseTable1

27. What is the purpose of landscaping regulations?: Landscaping provides Gaston County with numerous benefits such as: reduction in soil erosion, mitigation of certain pollution, screen unsightly equipment, shade impervious surfaces, and preserve native vegetation. Specific regulations can be found in Chapter 11 at: O_Ch11_Screening

28. What are signage regulations for?: These regulations encourage the effective use of signs in order to maintain an attractive look to the county, improve pedestrian / bicyclist / motorist safety, and minimize adverse affects of signage to nearby property. Specific regulations can be found in Chapter 12 at: P_Ch12_Signs

29. What are parking requirements for?: Parking requirements exist to promote the safety of motorists and pedestrians. Parking requirements insures safer access to businesses, sufficient parking dimensions / capacities, and sufficient storage for recreational vehicles and boats. Specific regulations can be found in Chapter 10 at: N_Ch10_Parking

30. What is the meaning and purpose of "Open Space"?

Open space is a new requirement for subdivisions that aims to preserve open areas of land within subdivisions. See Section 11.7 for additional information concerning:

The amount of land to be dedicated
The nature of the land
The unity, usability, shape, location, topography, access, and landscaping of the land
Greenway issues
Fees in Lieu of Land Dedication O_Ch11_Screening

31. What are the subdivision standards?: Chapter 13 provides information on how to subdivide property, including, but not limited to access, open space, how approved, plan requirements, street design, etc. Refer to Section 13 for a complete listing of subdivision standards Q_Ch13_Subd

32. What is the Planning Board?: The Board of County Commissioners in 1977, by ordinance, created the County Planning Board to conduct the following activities: -make recommendations on rezoning cases and text changes; -render decisions on subdivisions; -hear variance cases pertaining to only Chapter 13 (Subdivisions); -make studies of Gaston County and surrounding areas; -determine objectives in the development of the study area; -develop and recommend policies, ordinances and/or procedures for obtaining the objectives; -and other related matters. Refer to Section 4.4 and Table 4.1-1 for other information and duties of the Planning Board. H_Ch4_Admin_Agencies_Funct

33. What is the role of the Board of Commissioners?: The Board of Commissioners is the governing body for Gaston County’s unincorporated areas and makes the final decision for all rezoning cases. Refer to Section 4.2 and Table 4.1-1 for information and duties given to the Board of Commissioners pertaining to zoning matters. H_Ch4_Admin_Agencies_Funct

34. What is the Board of Adjustment?

The Gaston County Board of Adjustment was established in 1992 by the Board of County Commissioners. It is made up of appointed volunteers to serve the citizens of the County in making decisions pertaining to zoning and land use ordinances. The Board of Adjustment hears and decides on:

Appeals from any order, decision, determination, or interpretation made by the Land Use Administrator pursuant to or regarding the regulations in the zoning ordinance
Requests for Variances from the requirements of the zoning regulations
Make interpretations to any portion of the ordinances
Requests for Conditional Use Permits for those uses which require such in certain zoning districts
Allow temporary uses in zoning districts where such uses are not normally permitted.

The Board hears and reviews each application/request during a public hearing. Their decision is made by applying specific findings of facts to the testimony and evidence presented at the public hearing. The Board of Adjustment acts in a quasi-judicial status when making these decisions. This status precludes them from political pressure and lobbying prior to hearings since ex parte communications with the Board members is prohibited. Refer to Section 4.5 and Table 4.1-1 for other information and duties of the Board of Adjustment. H_Ch4_Admin_Agencies_Funct

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DHHS - Community Health Assessment

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1. Why do we need a CHA?: The CHA is an important tool used to understand a community's health status and needs. Required for the NC Public Health Accreditation, this process identifies health needs, develop improvement strategies, allocate resources, and monitor progress over time.

2. How is the CHA done?: The CHA gathers data from a variety of sources including the state health department, and other state and national resources to assess the health needs of Gaston County. Analysis of this data allows county leadership to make the best possible decisions regarding programs and funding opportunities.

3. How can I help?: The Community Health Assessment is an ongoing process. If you are interested in Public Health data, please contact the staff below to determine how you can contribute to this meaningful work.

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DHHS - Family Visitation Center

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1. What is a visitation center?: A visitation center offers a safe place for families to visit with their children who have been removed from the home. Along with supervised visitation, parents have the opportunity to learn positive parenting skills and engage with their children through evidence-based techniques and programs like Strengthening Families.

2. How does a visitation center help families?: The visitation center aims to treat and prevent. Therapeutic clinicians are available to provide trauma informed therapy to assist children with processing their experienced trauma. The visitation center also provides training to partners and the community to provide education on trauma, the opioid epidemic and related substance use, and other topics to aid in the prevention of trauma and its negative impacts.

3. Who does the visitation center serve?

The visitation center serves children, from birth to the age of 17, who:

Live in Gaston County and have been placed in foster care because of a parent's opioid/substance use
Are not in foster care but are in the Child Welfare System and their families do not qualify for Medicaid or have private insurance
Are aging out of the foster care system
Are referred via substance abuse treatment partners

To engage in therapy, children must be at least 7 years old.

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DHHS - Foster Home Licensing & Adoption

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1. Why are children in Foster Care?: Children come into care through involvement with Child Protective Services due to allegations of abuse, neglect and/or dependency. Children may also come into care through court orders and involvement of the Office of Juvenile Justice.

2. What is the goal of Foster Care?: Foster Care provides a temporary, stable, loving home for a child until reunification with the biological family or caregiver can be established.

3. What happens when a child cannot be reunified with their parents?: Gaston Department of Health and Human Services works to identify permanency through adoption, kinship placement, and guardianship. Foster families are often considered top of the list for adoption so the child can stay in a familiar environment.

4. Who can become a foster parent?

You may become a foster or adoptive parent if:

You are single, married, or divorced
You are of any race, gender, religion, or ethnic origin
You are over the age of 21 years old
You have stable income and can meet your own financial needs
You have stable and appropriate housing
You do not have to meet any education requirement but must be able to demonstrate the ability to read and write
You can be a working parent
You must pass criminal background checks
You must be able to meet the needs of the children in foster care
Your home has adequate space for each child (maximum of 5 youth including your own children)
Relatives may also be foster parents if all criteria is met

5. How do I get started?: View our 4 Steps to Becoming a Foster Parent.

6. What are the types of foster care?

Gaston Department of Health and Human Services has 3 types of Foster Homes:

Family Foster Homes provide care of a child, incorporating the child as a part of the family until permanency can be obtained. This could be a few days to a year or longer.
Emergency/Respite Foster Homes provide care for a child for a brief period of time. The reasons vary from pending relative home studies, emergency removal by protective services, an existing placement may need a break or have a family emergency, or the current placement disrupts.
18 to 21 Program Foster Homes provide housing for a foster youth that is transitioning from the foster care system to adulthood. Youth in the 18 to 21 program are typically attending college/technical school or have a job. These youth need someone to mentor, encourage and support them as they work to become productive members of society.

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DHHS - Health Equity

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1. What is health equity?

There are several ways to define health equity, but the Robert Wood Johnson Foundation (RWJF) provides the following definition:

"Health equity means that everyone has a fair and just opportunity to be healthier. This requires removing obstacles to health such as poverty, discrimination, and their consequences, including powerlessness and lack of access to good jobs with fair pay, quality education and housing, safe environments, and health care."

You can read more on the RWJF website.

2. What is the Health Equity Team?

The North Carolina Office of Minority Health and Health Disparities (OMHHD) has provided financial and technical support resources to the Gaston County Department of Health and Human Services (GC DHHS) to implement an agreement addendum designed to, "bridge the health status gap between racial/ethnic minorities and the general population, and advocate for policies and programs that improve access to public health services for underserved populations."

The Health Equity Team will have the opportunity to guide and assist in the implementation of Culturally and Linguistically Appropriate Services (CLAS) to reduce cultural and linguistic barriers to care and to promote health equity in our community.

Health equity work is gaining traction within public health entities across the country, and other counties have incorporated it into specific programs, departments, and for some, across their entire health department. GC DHHS has been chosen as one of 10 pilot sites for this 18 month project, and the implementation of CLAS standards will become required best practice for all NC health departments within 5 to 8 years.

3. What is the purpose of this team?

Gaston County Department of Health and Human Services (GC DHHS) Health Equity Team will:

Receive specialized training about health equity and CLAS standards.
Assist in collecting, reviewing, assessing and reporting on CLAS-related DHHS Public Health client data to establish a baseline for where our health department stands currently.
Make a plan for how CLAS can be institutionalized within our organization to promote health equity.
Conduct CLAS-related assessments and share results with NC OMHHD and the community.
Identify opportunities to modify policies and practices of our health department to build toward greater equity in our community.

Learn more about our Health Equity Team (PDF).

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DHHS - Maternity Changes

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1. How will this impact my care?: You shouldn't notice any difference in your routine prenatal care. You will continue to go to appointments at Highland Health Center, Hudson or Summit Midwifery and High Risk Obstetrics. If you do have a need to go to the hospital or when you are ready for delivery, you will work directly with CaroMont Women’s Health Team of Obstetricians. We will still triage all calls and direct you to the right place.

2. Why is the change in delivery services happening?: Our providers will no longer work at the hospital after July 1st, 2019. We are phasing out the hospital work so that we can be in line with the model of care offered at all other health departments across the state. This also allows us to focus on your prenatal and postpartum care and continue providing the highest quality care possible.

3. How will this change my experience at the practice?: Your prenatal care and post-partum care will continue to be provided by our outstanding team of midwives, nurse practitioners and physicians. This will not change your experience in the office for your routine visits; however, you may not meet the provider who delivers your baby before your delivery date.

4. Who is going to see me when I come to the office?: Our current team of providers will continue to provide your prenatal and post-partum care in our current locations: Hudson, Summit Midwifery and High Risk, Highland Health Center.

5. Who will deliver my baby?: One of CaroMont Women's Health team of Obstetricians or midwives will deliver your baby. They will have a copy of all of your prenatal information.

6. What if I want to see another doctor?: You are welcome to transfer to another practice; the important thing is for you to continue with prenatal care. Since we are still providing prenatal care, we are not able to refer you to another office, you must call and make this appointment yourself.

7. How do I get my medical records?

You will need to sign a release of information to have your records sent to another medical practice. Remember to always carry your white card with you.

If you have additional questions related to this change in practice, please call 704-853-5009. We are excited about this change and opportunity to partner with CaroMont Women's Health team to provide you with an exceptional birth experience and are glad to answer any questions.

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DHHS - Park Hop

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1. What is Park Hop?: Park Hop is a fun and exciting way for you and your family to explore Gaston County parks while being physically active. Gaston County has a wealth of parks with countless activities for all ages to enjoy that are fun, affordable and right around the corner. We hope that the Park Hop scavenger hunt will become an annual tradition for friends and family to enjoy.

2. How can I sign-up to participate in Park Hop?: Register online, then print out your Park Hop Passport (PDF) or pick up a printable paper passport.

3. How do I submit my clues?

There are three ways to submit your clues:

Online via google doc
Scan or take a picture of your passport and email Brittany Lewis
Mail to:
Community Health Education
991 W. Hudson Blvd. Gastonia, NC 28052.

Passports are due by September 5th, 2022.

4. When is Park Hop?: Park Hop 2022 begins on June 6, 2022. You can visit the parks and answer the clues until September 5 at midnight.

5. How do I get my prizes?

Prizes are available for youth and adults that complete at least 10 Park Hop clues. You must submit all 13 clues to win the grand prize drawings.

Prizes will be picked up from 991 West Hudson Boulevard, Gastonia. You will be contacted if you are a winner.

6. Who is eligible to win prizes?: Adults and children are eligible to win prizes.

7. I need reminders. Do you have a newsletter?: Yes! Register to stay up-to-date.

8. I need a little more help. Who can I contact?: Call 704-853-5083 or email Brittany Lewis.

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DHHS - Tobacco

Show All Answers

1. Why did the DHHS Board implement a Tobacco-Free Rule?

Healthy living:

According to the Centers for Disease Control and Prevention (CDC), tobacco use and secondhand smoke exposure are leading preventable causes of illness and premature death in North Carolina and in the nation.
Everyone has the right to breathe clean air.
Laws or policies that restrict where you can smoke or use tobacco products help people who are thinking of quitting to quit, protect others from exposure to secondhand smoke, and provide tobacco-free role modeling to youth in the community.

Dangers of secondhand smoke and secondhand aerosol:

Secondhand smoke contains more than 7,000 chemicals, hundreds of which are toxic and about 70 that can cause cancer.
According to the United States Surgeon General there is no risk-free level of exposure to secondhand smoke. Also, secondhand smoke has been proven to cause cancer, heart disease, and asthma attacks I both smokers and nonsmokers.
The U.S. Surgeon General issued a report on e-cigarettes and young people stating that emitted e-cigarette aerosol is not just water vapor, but contains nicotine and can contain additional toxins, making it less safe than clean air and e-cigarette use has the potential to involuntarily expose children and adolescents, pregnant women, and non-users to aerosolized nicotine and, if the products are altered, to other psychoactive substances. Therefore, clean air, being free of both smoke and e-cigarette aerosol, remains the standard to protect health.

2. Why does the Gaston County Tobacco Rule include government grounds and parks in the rule?

Health risks of secondhand smoke outdoors:

It has been shown that during smoking, outdoor levels of secondhand smoke may be as high as indoor levels and may pose a health risk for people nearby (if you can smell it, you are being exposed).
According to the U.S. Surgeon General's report in 2006, "Breathing even a little secondhand smoke can be harmful."
Not only are we concerned about secondhand smoke, we are concerned for our youth. Having tobacco-free grounds and parks helps set a positive norm for our youth. 90% of adults started using tobacco before the age of 18. Therefore, in order to reduce the use of tobacco in our community, we should influence kids not to start.

A cleaner environment:

Cigarette butts are the most commonly littered item in America.
Outdoor smoke-free policies have been shown to decrease litter making the clean-up at outdoor areas less cumbersome.

3. Why is the DHHS Board addressing smoking and tobacco use?

The DHHS Board desires to reduce the harmful effects of smoking as well as eliminate the exposure to secondhand smoke for its citizens and any visitors. Policies or ordinances that prohibit where you can use tobacco products help those who are thinking of quitting to successfully quit the use of tobacco products. Tobacco-free or smoke-free policies help to protect others from the exposure to secondhand smoke as well as provide tobacco-free role modeling for our youth.

If you or someone you know is thinking about quitting, there is support. Smokers can talk to their healthcare providers about quitting and review the cessation options that are available through their health insurance. They can also take advantage of the free quitting support service, QuitlineNC at 800-784-8669 (800-QUIT-NOW ) or go to the QuitlineNC website.

4. How can you tell people that they aren't allowed to do a legal behavior?

We are not saying that people who are over 18 cannot smoke or use tobacco products. We are simply saying that they cannot do it in government buildings, grounds or parks as well as indoor public places (an enclosed area to which the public is invited or permitted).

Many laws and ordinances restrict behavior that was formerly legal: smoke-free bars and restaurants, seat belt laws, impaired driving laws. All of these have been proven to greatly and effectively protect public health.

5. I didn't think e-cigarettes/vaping devices had tobacco in them, why are they included?: Electronic cigarettes, vaping devices, and most e-hookahs contain cartridges with liquid nicotine. Nicotine is derived from real tobacco, because of this, the state of North Carolina considers e-cigs a tobacco product. E-cigarettes, vaping devices, e-hookahs or any electronic oral device that employ a mechanical heating element are included in this ordinance.

6. Why does it matter that I smoke outside or use smokeless tobacco products?: This is not just about exposure to secondhand smoke (which can occur outside if close enough to the smoke - if you smell it, you are being exposed), it is about role modeling a tobacco-free norm to our youth. 90% of adults started using tobacco before age 18. To reduce tobacco's toll on our community, we must influence kids not to start. When they experiment, they can become addicted to nicotine, setting them up for potentially serious health problems and other substance use disorders.

7. How will this rule be enforced?: The best way to enhance enforcement is to inform the public of the new policy by providing adequate signage, public education and communication. Over time, it will become the norm for people to not smoke or use tobacco products in these particular places.

8. Can I smoke in my car?: Not if you are on any government grounds or parks. You must go off of the property.

9. Is there a penalty?: For the public who fail to cease using tobacco products can be punished by a fine of no more than $50. A citation may be issued by a sworn law enforcement officer (no court costs may be assessed). For business owners of public places who fail to comply after two written warning violations from a local health director may have imposed upon them an administrative penalty of not more than $200. Each day on which a violation occurs may be considered a separate and distinct violation.

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DHHS Adult Clinic

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1. Do I need to bring anything to my appointment?: Yes. Please bring proof of insurance. If you are receiving cryotherapy, payment will be due at check-in.

2. How much does testing cost?: STI testing is free or low cost. We can also bill insurance.

3. Do you have free condoms?: Yes. Condoms are available at the front desk and in clinic. Dental dams can also be provided upon request.

4. What is an STI / STD?

Sexually transmitted infections (also known as STIs or STDs) are caused by a bacteria, virus, or parasite. They can be transmitted from person-to-person through sexual activity, shared needles, blood transfusions, or from mother to baby. All STIs are treatable, but not all are curable. If left untreated, STIs can cause long-term problems, such as pain, infertility, or cancer. For more information about the different STIs, visit: https://rhntc.org/sites/default/files/resources/fpntc_std_tool_eng.pdf

If you are experiencing symptoms you should schedule a provider exam visit to be tested.

5. How frequently should I get tested?: STIs do not always cause symptoms, so we recommend routine testing every year. We encourage more frequent testing if you have multiple partners, anonymous sex, or share needles. For more information, visit: https://www.cdc.gov/std/prevention/screeningreccs.htm#:~:text=At%20least%20once%20a%20year,every%203%20to%206%20months).

6. How can I protect myself from STIs?

STIs can be transmitted through skin-to-skin contact and contact with bodily fluids. Some ways to protect yourself are:

Using a condom or dental dam (for oral, vaginal, and rectal sex)
Vaccination: there are vaccines that protect against some strains of the Human Papillomavirus (HPV) and Hepatitis A & B
PrEP (pre-exposure prophylaxis): is a medication that can reduce your risk of getting HIV.

If you are interested in starting PrEP call Kintegra at: 833-237-7737

Limiting your number of sex partners
Abstinence

For more information visit: https://www.cdc.gov/std/prevention/default.htm#:~:text=Use%20a%20condom%20every%20time,not%20recommended%20for%20STD%20prevention.

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DHHS Condom Distribution

Show All Answers

1. When will I receive the condoms?: Condoms will be mailed on the upcoming Monday, with the exception of county holidays.

2. Is the condom delivery confidential?: We cannot guarantee confidentiality. The condoms will be sent in an unmarked padded envelope without a return address. However, if someone opens the package, they will see the condoms and information about the Health Department’s services. We will not share your information with a third party.

3. What if I am allergic to latex?: There is an option to request non-latex condoms when completing the survey.

4. I am running low on condoms; can I request more?: Yes! Simply fill out the online survey again to receive another package of condoms.

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DHHS Condom Distribution Spanish

Show All Answers

1. ¿Cuándo voy a recibir los condones?: Condones serán enviados por correo el siguiente lunes con la excepción de los días festivos del condado.

2. ¿El envio de condones es confidencial?: No podemos garantizar confidencialidad. Los condones son enviados en un sobre acolchonado sin dirección del remitente. Pero si alguien abre el sobre, ellos van a ver los condones e información sobre los servicios del Departamento de Salud. Nosotros no vamos a compartir su información con una tercera persona.

3. ¿ Si soy alérgico al latex?: Cuando complete la encuesta, hay una opción para solicitar condones sin latex.

4. ¿Ya se me están acabando los condones. ¿Puedo pedir más?: Si! Simplemente complete de nuevo la encuesta para recibir otro sobro de condones.

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Elections

Show All Answers

1. How do I register to vote?

There are a few ways you can register to vote. You can download an application, fill it out, sign it and mail it to:
Gaston County BOE
P.O. Box 1396
Gastonia, NC 28053

You may also fill out an application in person so stop by our office located at:
410 W Franklin Boulevard
Suite 50
Gastonia, NC 28052

Applications to register to vote can be found in most City and Town Halls, libraries and the Gaston County Administration Building. Existing NC Department of Motor Vehicles (DMV) customers may submit their voter registration application online through the DMV.

2. What are the eligibility requirements for registering to vote in Gaston County?

You must be a United States citizen.
You must be 18 years old.
If you are 17 but will be 18 before the next election, you can register to vote within 60 days of the election. If there is a primary, you can register within 60 days of the primary provided you will be 18 before the general election.
You must be a resident of Gaston County, North Carolina, for 30 days before the election in which you intend to vote.
You must not vote in any other county or state after submitting a voter registration application in Gaston County. If registered elsewhere, you understand that you are canceling that registration upon becoming registered to vote in Gaston County.
You have not been convicted of a felony, or if convicted of a felony, you have completed your sentence, including any probation or parole. (Citizenship and voting rights are automatically restored upon completion of the sentence. No special document is needed.)

3. How do I know if I'm already registered?: You can check your current voter registration information online. Please remember that you only have to register once. The only reason your voter registration would ever be removed without your request is due to you moving and registering in another county, death, going inactive for two federal elections or being convicted of a felony.

4. How do I change my address or political party affiliation?: Regardless of the changes you want to make, there are two ways you can do this. The easiest is to find your Voter Registration Card, mark the changes you wish to have made, sign it and mail it to our office. If you don't have your Voter Registration Card, just download and complete an application and send it in. All changes must be made 25 days before an election.

5. I've registered to vote and was sent a card in the mail, what do I do with it?: This is your Voter Registration Card and it is so you can have a record of what information we have on file for you. If everything on the card is accurate, you just keep it for your information. If there are ever any changes that need to be made, just mark them on this card, sign it, and mail it in. It is already self addressed for your convenience. Please also note that your Voter Registration Card is not required to vote.

6. Why can't I register as an Independent?: NC currently recognizes political parties: Democrat, Republican, and Libertarian. If you choose not to select one of these options as your political affiliation, then you will automatically be marked as "Unaffiliated." This means you are not a member of any political party. For more information about parties visit the NC Board of Elections website.

7. How does my party affiliation affect my ability to vote in a primary election?: If you are a member of a specific party, you are allowed to only vote in that party's primary. Example: Someone who is a registered Republican may only vote in the Republican Primary. If you are "Unaffiliated" then NC does allow you to choose which political party's primary you would like to vote in, or you may opt to vote an Unaffiliated ballot. Once your vote is cast, you may not change it. No one, regardless of their affiliation, can vote in more than one primary.

8. Who can vote in a primary run-off?: If a party has a primary run-off, then members of that party may vote in it. If you were an unaffiliated voter who chose to vote in that particular party's primary, you too are able to vote in the run-off. Members of a different political party, or unaffiliated members who chose to vote in a different party's primary, may not vote in the primary run-off.

9. How do I request an absentee ballot?: Information needed to request an absentee ballot can be found on the Board of Elections Vote by Mail page.

10. How do I become a precinct official?: Gaston County has paid volunteers to help with the One-stop voting sites as well as all polling sites on Election Day. If this is something you're interested in, please print off an application (Gaston County Precinct Official Application), fill it out and mail it to our office.

11. Can I hold a registration drive?: Yes! Anyone can hold a registration drive. The board of elections office will not only give you supplies, but also a little training to help ensure your registration drive is a success! For more information on how to organize a registration drive, visit the Board of Election Hosting Voter Registration Drives page.

12. How do I find my representatives?: You can find your jurisdictions listed on your Voter Registration Card. You may also find your jurisdictions by doing a public search for your voter information. If you are still unsure, you can call the office at 704-852-6005 and have a staff member help you.

13. Why do I get so many cards in the mail?

Every time the voter makes any change to their voter information, the board of elections will automatically send a new Voter Registration Card. You do not send this card back to the board of elections office. If this Voter Registration card is returned as undeliverable, then a Confirmation Card is sent to the voter. Confirmation cards must be completed, signed and sent to the Gaston County Board of Elections office.

Every time you change your address with the post office, but fail to change your address with the board of elections, you may receive a National Change of Address (NCOA) card. This is prompted when the elections office and the post office compare addresses and see there is a discrepancy. To avoid this, make sure you change your address every time you move with both agencies.

14. I have a relative who has passed away, how do I cancel their voter registration?: You can download the Notification of Deceased Voter Form (PDF), complete it and mail it into our office.

15. Where do I vote?: Find your polling location online. You may also vote during our One-Stop voting ("Early Voting") which will take place 1.5 weeks prior to an election. One-Stop locations will vary depending on the election.

16. When are the polls open?: On Election Day, the polls are open from 6:30 am until 7:30 pm.

17. Where can I view a sample ballot?: If sample ballots are available, they can be found at the Gaston County Board of Elections office closer to the date of each election. You may also find your sample ballot by looking up your voter information from the Voter Search Portal.

18. Do I have to show my identification (ID) at the polls?

Voters will be asked to show photo ID when voting in North Carolina, starting with the 2023 municipal elections.

For more information on Voter ID, visit the NC State Board or contact the Gaston County Board of Elections office at 704-852-6005.

19. I saw somebody at the polls today who does not live in this precinct anymore. How do I get that person to vote where he/she is supposed to?: Talk to the precinct officials and file an Election Day Challenge. They have the forms and instructions. You can also contact the Board of Elections office, and we'll tell you about additional options. Either way, thanks for keeping your eyes open!

20. What if I am unable to enter the polling place because of age or physical disability?: You may request an absentee ballot. If you prefer to vote on Election Day or at an early voting site but are unable to enter the facility, you may vote outside the voting location in your car. This procedure is called "curbside voting." Look for the curbside voting sign near the entrance to the voting place and park there. A precinct election official will assist you in verifying your registration information and bringing you a ballot. If you cannot locate a precinct election official in the parking lot, please ask someone to enter the voting place and inform the election officials that you need assistance.

21. I plan to bring a voter to vote curbside. Can I sit in the car and vote curbside, too?: Only if you also cannot enter the polling place due to age or physical disability.

22. I am legally blind. Can someone accompany me in the voting booth?: Yes, you may receive assistance from any person of your choice, except your employer or union agent. Alternately, you may ask one of the precinct election officials to assist you.

23. May I sign a voter registration application for someone else?: No, only a voter may sign his or her voter registration application. You are not permitted to sign the form for your spouse, child or parent, even if you have power of attorney for the person.

24. Can my Power of Attorney vote for me?: No. If you cannot make it to the polls, you may request an absentee ballot.

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Elections - Become a Precinct Worker

Show All Answers

1. Did you know?

It takes more than 300 people to operate Gaston County polling places each election. These people are your friends, coworkers and neighbors who give 2 to 3 days of paid service to ensure you have a place to vote on Election Day. We need your help, too! More precinct officials are needed in your neighborhood. Do your part to provide voting opportunities in your community.

Benefits of Being a Precinct Official

Make friends
Meet people in your neighborhood
Have fun
Learn about elections
Make extra cash
Looks great on resumes
Fulfill your civic duty

2. What do precinct officials do?

As a precinct official, you will work at one of Gaston County's 46 polling places. Precinct officials set up supplies and voting equipment, assist voters, verify their registration, issue ballots and manage crowds. Precinct officials are assigned to positions based on their strengths, interests and experience.

View the Precinct Official Description and Guidelines (PDF).

3. Will I receive training?: Yes. All precinct officials are required by law to attend training classes before each election. You will attend 1 to 4 classes based on your job assignment and level of experience. You will receive payment for attending training classes unless you fail to work on Election Day.

4. What are the qualifications to become a precinct official?

Must be a Gaston County registered voter (or become registered if eligible)
Must not be a candidate or relative of a candidate in the election
Must not be an elected government official, hold office with a political party or be a manager or treasurer for a candidate or political party
Must not serve at the same polling place as a spouse, child, spouse of a child, sister or brother

5. What are the requirements of precinct officials?

Must have reliable transportation to and from the polling place
Must work all day on Election Day (6 am to approximately 9 pm)
Must assist with the setup of election supplies and voting equipment on the Monday evening before Election Day
Must not promote or discuss any candidate, political party, policy or cause while working on Election Day
Must attend all required training classes before each election
Must work on Election Day in order to receive payment for attending training

6. What are some frequently used knowledge, skills and abilities of precinct officials?

Ability and knowledge to use computers, including opening and closing procedures for voting machines, using laptops and printers for elections applications, voter look-ups, etc.
Ability to provide information to voters
Ability to express oneself clearly and effectively in verbal and written form
Ability to organize and direct the activities of a polling place
Ability to lift or move voting machines, precinct supply boxes and other materials needed to operate a polling location

7. How do I become a precinct worker?

You can apply online or you may also stop by our office located at:
410 W Franklin Boulevard
Suite 50
Gastonia, NC 28052

Fill out an application in person or contact the office 704-852-6005 and speak with our staff.

8. What is a student election assistant?

In 2003, the North Carolina General Assembly passed a law allowing high school students to work in the polls on election day. Student Election Assistants carry some of the same responsibilities as election officials and are compensated in the same way. Interested in becoming a student election assistant?

Become a Student Election Assistant

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Geographic Information System (GIS)

Show All Answers

1. Website not Rendering Correctly

Gaston County recently launched a new website on July 12, 2022 and as a result, we have updated the theme of all applications hosted at Gaston County, including GIS.

If you screen does not render correctly or looks partially broken, look for the hard refresh button located on any of the GIS webs application toolbars and click it to perform a hard refresh. This will update your web browsers cache and pull down the newly updated theme.

Alternatively, you can try any of the following methods listed in the link below for your device and/or web browser: Guide to Performing a Hard Refresh In Each Web Browser

2. Where can I find Help for the GIS website?

A series of instructional videos is available on the Gaston County GIS YouTube.

If the GIS website is not loading or working properly for you, you may need to clear your browser's cache or perform a hard refresh. To perform a hard refresh, while on the GIS website page, press and hold the CTRL (or CMD for Mac devices) and R key.

For all other assistance regarding GIS website technical support, please contact us by email.

3. Can I download GIS data / Parcel information?: Yes, you can download Gaston County GIS vector data on our GIS Data Download page.

4. Where is the zoning for the Town of Ranlo?

For zoning within the Town of Ranlo and Ranlo's ETJ, please contact the Town of Ranlo.

1624 Spencer Mountain Rd
Gastonia, NC 28054
704.824.3461

5. How can I tell if Taxes are owed or what the Tax Bill is?: View the Tax Bill online.

6. What do I need to use the GIS website?

A web browser such as Chrome, Edge, Firefox, etc.

Internet Explorer users - Microsoft has deprecated IE, use Edge or another browser. (If you are an Internet Explorer 8 / Windows XP user, try using Chrome or Firefox.)

7. How can I tell what browser I am using?: If you don't know what browser you are using, please check the help/about section of your browser or try visiting the What's My Browser website.

8. Why do I need to allow pop-up windows?: The print or the web form window will not be viewable without enabling pop-up windows. You must use these windows to print from the website. Please disable your pop-up blockers or set it to allow pop-ups from this site.

9. How do I enable pop-ups in Google Chrome?: To enable popups, please view the Block or Allow Pop-ups in Chrome article.

10. Can GPS or latitude/longitude information be obtained from the Gaston County GIS website?

Yes, the latitude/longitude can be obtained by using the Measure tool located in menu for Advanced Tools on the right side of the GIS website map.

Latitude = Y
Longitude = X (negative number for Gaston County)
North Latitude "+" Positive
South Latitude "-" Negative
East Longitude "+" Positive
West Longitude "-" Negative

11. Can I send a link to a parcel?: You can obtain a link for a parcel from the GIS website to send via email or other medium by clicking the Identify tool and selecting a parcel. At the bottom of the Parcel Information window there is a button titled Create a Link to this Parcel; click this button to obtain your link.

12. Where is the Book Map and Parcel (BMP)?: In 2002 when Gaston County converted from paper tax maps to GIS the BMP number was discontinued and replaced with a 6 digit Parcel ID and a 10 digit NC PIN. Historic reference may be found on the GIS website Optional Map Layers in the Overlay group.

13. How do I print a property card? (Appraisal Cards, Tax Appraisal Sheets)

Property Record Cards have been replaced with Information Sheets.

Please contact the Tax Office for more information.

14. How do I print a deed / recorded plat / plat map / survey?

The Gaston County GIS website does not have recorded deeds, plats, or surveys.

Recorded instruments are only available at the Gaston County Register of Deeds, which is located in the Gaston County Courthouse:
325 Dr. Martin Luther King Jr. Way
Gastonia, NC 28052
Phone: 704-862-7687

For further assistance with deeds or plats, please contact the Register of Deeds directly during office hours at 704-862-7686 or 704-862-7684.

15. Why can I not link (a deed / plat) from the GIS website to the Register of Deeds website?: This is currently not permitted by the Gaston County Register of Deeds.

16. How do I identify the assigned School District for a property?

Gaston County school districts have been unavailable as a GIS map layer on the Gaston County GIS website since July 2013. For more information on assignments and registration, please contact the Gaston County Schools at:
P.O. Box 1397
Gastonia, NC 28053-1397

Visit our WebQuery website to find your school
For Student Assignments contact Terri Surbeck at 704-810-7284
For Transportation Information and School District GIS Data email Debbie Auten
For Communications contact Todd Hagans at 704-866-6118
For the Superintendent contact Jeffrey W. Booker at 704-866-6111

17. How do I change my Tax Bill Mailing Address?: To change your mailing address please call 704-810-5848.

18. Who do I talk to about a property address?

For Gaston County contact Building and Development Services by email.

For the City of Gastonia (for addresses located inside the city limits of Gastonia) contact the Engineering Department at 704-866-6022 or by email.

19. Who do I talk to about my Tax Appraisal Value?: Please contact the Tax Appraisal Office at 704-810-5856.

20. Who Do I Talk to About Land Use?: Contact David Turbyfill with the Tax Appraisal Office at 704-810-5809.

21. Where do I find information on utilities (electric, gas, water and sewer)?

Gaston County does not have a utilities department. You will need to contact the utility company or municipality directly to obtain this information.

NC811

Call Before You Dig: 800-632-4949
Visit the NC811 website

22. Who do I talk to about Zoning?

Zoning for a parcel is dependent on the jurisdiction it resides in. Please contact the corresponding Planning Department:

Gaston County: 704-866-3075
Belmont: 704-901-2066
Bessemer City: 704-629-5542
Cherryville: 704-435-1705
Cleveland County: 704-484-4947
Cramerton: 704-824-4337
Dallas: 704-922-3176
Gastonia: 704-866-6746
High Shoals: 704-735-1651
Kings Mountain: 704-734-4596
Lincoln County: 704-736-8440
Lincolnton: 704-736-8930
Lowell: 704-824-3518
McAdenville: 704-824-3190
Mecklenburg County: 704-366-2205
Mount Holly: 704-822-2938
Ranlo: 704-824-3190
Stanley: 704-263-4779

23. What are the definitions to the Zoning Codes?: View the UDO Zoning (County Jurisdiction) Definitions (PDF).

24. What is the Unified Development Ordinance (UDO)?

The Unified Development Ordinance (UDO) combines and integrates all the land use ordinances for Gaston County into one document

Zoning
Subdivision
Manufactured
Watershed Water Supply
Flood Damage Prevention

For questions or comments, please contact us by email.

25. What are the setbacks in Gaston County?

26. Who do I talk to about waterfront property access?

Lake access needs to be verified by Duke Energy Lake Services at 800-443-5193.

An Interactive Shoreline Map is available online.

27. Can I print a map to scale?: No, due to variations in screen sizes and resolutions this option is not available on the GIS website.

28. How can I acquire a map printed to scale?: Custom printed maps are available in accordance to the Gaston County GIS Fee Schedule. Please make an appointment with a GIS staff member.

29. How do I print a map?: To print a map use the Print tool located in the toolbar on the right side of the GIS website map.

30. How do I print a map with tax information?: In the GIS website, select a parcel, scroll down to the bottom of the Parcel Information window. Click the Print Map and Report button, this will open a new window; print from this print window.

31. How do I resolve printing issues?

The Map/Map and Report/House and Report print pages are designed to fit a single 8.5 inch by 11 inch page with ½ inch margins. If you are having printing problems please try one of the following solutions:

Check your margins. In most major browsers you can change the margins by going into the Page Setup menu screen.

Enable Shrink to Fit. In most major browsers you can enable 'Shrink to Fit' by going into the 'Page Setup' menu screen.

Use a Print to PDF driver. Print to PDF drivers will vary among which operating systems like Windows, Mac, or Ubuntu you are using. You may have to explore which options are best suited for your system's needs.

Due to the small differences between all web browsers, it is not possible to render all print pages the same. Printing pages should render just fine in browsers like Internet Explorer and Google Chrome. You may print in other browsers but please note that you may have to change some of the print settings as mentioned above to achieve a proper print layout. If you are still having problems please contact us by email.

32. Who do I talk to about the house (structure) photograph?: Contact the Gaston County Tax Appraisal Office at 704-866-3145, or by email. Please make reference to the 6 digit Parcel ID Number.

33. Who do I talk to about the parcel map or owner information?

Contact the Gaston County GIS/Tax Mapping Department with questions about Parcels and Ownership:

Paul Lang, GIS Mapping Administrator: 704-810-5832
Kathryn Mitchem: 704-810-5827
Denise Heffner: 704-810-5829
Leslie Ferguson: 704-810-5830
William Page: 704-810-5831

34. Why does this property map show less acreage than I actually own?: The GIS website shows a calculated acreage based on the taxable area. An example of this would be when the property lines extend to the center of a right of way (public road or railroad). The owner is not taxed on the area inside of the right of way.

35. Why is Flood blank in the Parcel Details window?: If "Flood" is blank it means that the parcel in not in a Special Flood Hazard Area (SFHA). The SFHA is the area where the National Flood Insurance Program's (NFIP's) floodplain management regulations must be enforced and the area where the mandatory purchase of flood insurance applies. The SFHA may be shown as A, AE or.2 PCT. For more information on flood zones visit the FEMA Flood Zones page.

36. Who do I talk to about Floodplain?

We recommend contacting one of the following agencies directly with questions about Flood, Floodplain, Flood Insurance, Floodway, Special Flood Hazard Area, etc.

Federal Emergency Management Agency (FEMA)

Flood Risk Information System (FRIS)

County

Floodplain Management page

37. What is a Voluntary Agricultural District?

Gaston County farmers who enroll their farms in the Gaston County Voluntary Agricultural District Program agree to keep their lands in agricultural uses for 10 years - in return for protecting farmlands they receive recognition with roadside signs and listing on this GIS website.

What other benefits do farmers receive?

Farmers will not be assessed or required to connect to Gaston County water and/or sewer infrastructure if Gaston County constructs, maintains or possesses such infrastructure in the future. Farmers will also have the right to public hearings in their communities if there are ever land condemnation proceedings against lands in the districts-

How does the web listing benefit both farmers and non-farmers?

Many people use this website as a starting place when considering purchasing property- The Voluntary Ag District listing informs anyone investigating a parcel if that parcel is within ½ mile of a district. This informs potential buyers that slow moving vehicles (tractors), dusts, odors and noises associated with the normal practice of farming may occur near the investigated parcel- The notice should help non-farmers understand potential impacts from neighboring farms and lessen misunderstandings between neighbors.

Who should I contact for more information about Voluntary Agricultural Districts?

Contact Gaston Natural Resources at 704-922-4181.

38. Who do I talk to about the GIS website?: Send Gaston County GIS an email.

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Information Technology

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1. Where can I find open jobs with the Information Technology Department?: Please refer to the Gaston County Job Opportunities page for all current listings.

2. Where is the Information Technology Department located?: We are in the Gaston County Administration Building, at 128 West Main Avenue in Gastonia, NC. IT is located on the Basement floor. Turn right out of the elevator and follow the signs.

3. How do I submit a public records request?: Please contact our Communications Office for Public Records Requests. You may also submit one using the Public Records Request form.

4. How do I report a broken link on the Gaston County website?: Please report any problems, questions, or suggestions to the County's Webmaster email.

5. Where can I find Gaston County GIS information?: GIS is available online.

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Natural Resources - Agricultural Cost Share Program

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1. Who is eligible?: If you are a landowner or renter of an existing agricultural operation that has been operating for more than three years, you are eligible to participate in the Agriculture Cost Share Program.

2. How Is the Agriculture Cost Share Program Successful

The Agriculture Cost Share Program is successful because of the grassroots efforts of your local soil and water conservation district. The Gaston Soil and Water Conservation District works with agricultural landowners and renters to:

Develop and approve individual conservation plans
Identify the best management practices (BMPs) best suited for your particular operation
Design BMPs and help ensure their longevity
Acquire preliminary approval of a Cost Share contract

The NC Division of Soil and Water Conservation provide administrative and technical assistance to the Gaston Soil and Water Conservation District. The division gives final approval to cost share contracts and processes requests for payments to farmers participating in the program.

3. How does the program work?

Submit an application to the Gaston Soil and Water Conservation District. The applications are ranked based on resource concerns identified in the county. Applicants can be reimbursed up to 75% of a predetermined average cost for each BMP installed. The applicant is responsible for 25% of the costs. This may include the use of existing material and labor.

There are some cost-share and acreage restrictions depending on the BMPs used, the type of operation involved or policy set by the Gaston Soil and Water Conservation District or the NC Soil and Water Conservation Commission. Cost-share incentive payments are also available to encourage the use of certain agronomic management practices.

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Natural Resources - Community Conservation Assistance Program

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1. Who is eligible?: Eligible landowners may include homeowners, businesses, schools, parks, and publicly owned lands.

2. Why is the program important?: The effect of rapid urbanization on water quality becomes important as Gaston County's land use continues to change. CCAP can help educate landowners on water quality, stormwater management, and retrofit practices to treat stormwater runoff.

3. How does CCAP work?

Interested landowners may apply to the Gaston Soil and Water Conservation District for financial and technical assistance for the installation of BMPs to protect water quality. Applications are ranked based on local water quality priorities and, if eligible, a conservation plan is prepared. Landowners may receive financial assistance of up to 75% of the pre-established average cost of the BMP.

The Soil and Water Conservation Commission annually allocates 100% of available BMP funding for all approved CCAP BMPs through a competitive regional application process.

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Natural Resources - No-Till Drill

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1. What type of equipment will you need to use this drill?: You will need a tractor that is at least 35 HP with Hydraulic attachments.

2. What is the cost of renting this drill?: The cost is $10 per acre, which is for basic maintenance on the drill.

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Natural Resources - North Carolina Beaver Management Assistance Program

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1. Who is Eligible?

Landholders who own or manage land in Gaston County. The NC Department of Transportation also receives BMAP services along its rights-of-way statewide.

Assistance to Landholders, both public (municipalities) and private (residents, businesses), landholders in Gaston County may request BMAP services.

Assistance to NCDOT, due to health and safety concerns related to flooding along roadways, NCDOT pays to receive BMAP services statewide. NCDOT projects receive priority, especially if water is going over roads or water is threatening to reach the road within the next twenty-four hours. Services to NCDOT are funded separately; Gaston County participation fees do not go toward projects along NCDOT rights-of-way.

2. Who Administers BMAP?

The administrative authority for BMAP rests with NCWRC, but enabling legislation allows NCWRC to transfer program administration, upon agreement, to Wildlife Services, view the G.S. 113-291.10. Presently, Wildlife Services administers BMAP according to a plan developed by the Beaver Damage Control Advisory Board (the Advisory Board) and approved by NCWRC. The administration of BMAP follows the state fiscal year, July 1 to June 30.

The Advisory Board is composed of representatives from nine state and federal agencies and non-governmental organizations. It meets at least once annually to review the previous year’s accomplishments and to make recommendations for the coming year.

3. How is BMAP Funded?: View the North Carolina Beaver Management Assistance Program website to learn more.

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Parks & Recreation - Adopt A Park

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1. What is the Adopt-A-Park Program?: Gaston County Parks and Recreation's Adopt-A-Park Program is designed to encourage the community be hands-on in helping keep Gaston County parks clean, safe and attractive. This program provides citizens, citizen groups/agencies and organizations an opportunity to contribute to the County by "adopting" a park, and agreeing to improve it through litter pick-up, maintaining flower beds, painting, spreading playground mulch and other beautification projects. The program allows people to take ownership in their community promoting pride, appreciation and awareness. Gaston County Parks and Recreation manages over 800 acres of parkland in 19 parks. The assistance we receive from adopters is greatly appreciated as we make every effort to care for our natural resources.

2. Who Can Participate?: The Adopt-A-Park program is open to individuals, youth groups, neighborhood associations, civic groups, faith based organizations, athletics organizations, service organizations, schools (groups and teams) business and other community organizations throughout Gaston County that have an interest in improving our parks.

3. What is the Adopt-A-Park Time Commitment?

Adopting individuals/organizations are asked to make a one-year commitment to completing a minimum of four projects per year. Each year, the adoption commitment begins at the beginning of a quarter (January 1, April 1, July 1, and October 1) and lasts for a period of one or two years. Applications may be taken anytime during the year and the number of expected cleanup projects may be prorated according to the adoption approval date. It is the responsibility of the Adopt-A-Park's contact person to organize the projects and log volunteer service hours; log sheets and projects report forms will be provided by Gaston County Parks and Recreation. The contact person is also responsible for the following:

Inform the Parks and Recreation Department of your scheduled project date no less than two weeks in advance so that any necessary arrangements can be made and we can let you know of any potential conflicts;
Pick up litter/debris and place the filled trash bags in the designated areas;
Adhere to the Safety Guidelines as provided to you by the Parks and Recreation Department;
Report any vandalism or potential safety hazards found in your adopted space;
Complete and return Adopt-A-Park Progress Report, Volunteer Applications, Photos, and Volunteer Service Record within 14 days of project completion. These can be returned in person, by mail or electronically.

4. Can I complete other Special Projects?: Groups, individuals or organizations interested in performing special projects that will materially change their adopted space, such as landscaping or facility improvements, should be submitted to the Parks and Recreation Department in writing at least one month in advance of the desired project date. We are excited that you wish to improve the park and we want to work with you to ensure that your efforts leave a lasting positive effect. The appropriate County departments will review your request to ensure that the project complies with applicable safety, environmental, and legal restrictions, that it is consistent with the overall design, use, and maintenance of the park or trail, and that the date does not conflict with activities scheduled for the facility. The Parks and Recreation Department will respond to your organization with required guidelines for that special project.

5. What kind of equipment will I need?: Gaston County Parks and Recreation provides trash and recycling bags, recycling information, safety guidelines, and trash removal. It is suggested that volunteers wear work gloves, long pants and boots.

6. How will my organization be recognized?: A service a sign will be displayed in a prominent part of the adopted park acknowledging your organizations/individual service to the parks. Adopters can also be issued Certificates of Appreciation, have their agency/organization or individual name highlighted on Gaston County Parks and Recreation website and letters of recognition written on behalf of the adopter by the department's director.

7. How do I get started?

If you are a group, appoint a contact person to ensure clear communication. Contact the Parks and Recreation Department to discuss the parks and trails currently available for adoption and any questions you may have about the program. Complete the Gaston County Adopt A Park Registration Form (PDF) for the specific park or trail you wish to adopt. Register your volunteers, contact the Parks and Recreation Department to schedule your first event, and reserve any equipment or supplies you may need. At the event, review the Safety Guidelines and instructions for where to leave trash and recycling with your volunteers.

Complete your project and submit a progress report. You’re on your way!

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Police - Citizens' Police Academy

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1. What subjects are included?

Sessions begin with a presentation of the County Police Department's philosophy regarding community oriented policing. Subsequent sessions include the following topic areas:

Communications
Property and Evidence
Patrol Procedures
K-9
Criminal Investigations
School Resource
Records
Accreditation
Recruitment and selection
Crime Analysis
Special Investigations (vice and narcotics)
Crime Scene Search
Hazardous Devices Team
Emergency Response Team
Communications
Animal Care and Enforcement

Throughout this academy, participants are encouraged to ask questions and discuss topics with Department personnel. Participants over the age of 18 can also participate in a police officer ride-along program where they spend a shift riding with an officer on patrol. To inquire about a ride along, contact our Records Unit at 704-866-3320.

2. What is the purpose of the Academy?: The Academy is designed to increase understanding between citizens and police officers through education. Our intent is to acquaint citizens with law enforcement's role in the criminal justice system, and provide an understanding of the tasks police officers face in their daily work. With better understanding, it becomes easier for police and citizens to find realistic solutions to neighborhood problems.

3. Who teaches the Academy Sessions?: The instructors are officers and personnel from the Department who teach in their own areas of expertise. Each has years of training and experience in the subject. The officers also bring street experience into the classroom.

4. How are participants selected?: The Citizen Police Academy is open to adults and young people ages 16 years of age and up.

5. How do I apply?: Sessions of the Citizens' Police Academy begin in the Spring and Fall. Please complete and submit the Citizens Police Academy Application (PDF) for consideration. After completing the application, either drop off at the Police Department (420 W Franklin Blvd, Gastonia, NC 28052) OR scan back in and email Officer Lloyd. You will be notified if you are selected for the next session. There is no fee for the Academy.

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Police - Citizens' Police Academy for Youth

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1. What subjects are included?

Sessions begin with a presentation of the Department's philosophy regarding community oriented policing. Subsequent sessions include classes on the following topic areas:

Communications
Community Policing
Patrol Procedures
Criminal Investigations
Emergency Response Team
Teen Court
Marine Enforcement Unit
Criminal Law
Recruitment and Selection
Special Investigations
Crime Scene Investigations
Hazardous Devices Unit
K-9 Unit
Fatal Vision

Throughout the program, participants are encouraged to ask questions and discuss topics with instructors.

2. What is the purpose of the Academy?: Our Citizens' Police Academy for Youth is designed to introduce students to the field of law enforcement and to the criminal justice system.

3. Who teaches the Academy Sessions?: Gaston County Police officers who are thoroughly versed in their field of expertise lead each session. Each instructor has years of training and experience in the subject he or she presents.

4. How are participants selected?: 24 students, ages 12 through 15 will be selected for each Citizens' Police Academy for Youth based on one letters of recommendation from a teacher, principal, or guidance counselor.

5. How do I apply?

Sessions of the Citizens' Police Academy for Youth is held once a year in the Summer. Please complete and submit the Citizens' Police Academy for Youth Application (PDF) for consideration. One letter of reference/recommendation from a teacher, principal and guidance counselor are required. Participants are notified when they have been selected to attend the Citizens' Police Academy for Youth. There is no fee for the academy.

Submit applications to:
Gaston County Police Department
Attn: Sergeant Bloom
420 W Franklin Boulevard
Gastonia, NC 28052

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Police - Surrendering an Animal / Your Pet

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1. What is appointment based intake?

Appointment Based intake is a form of managed intake to better serve the community and the animals in our care. With this type of intake process, the citizens that are faced with relinquishment of their pet will have a qualified shelter personnel assist with any pet related concerns and provide rehoming resources for those who do not want to surrender the pet to the shelter. If surrendering is the only option, we will schedule an appointment for intake of the pet.

The owners will be provided with the surrender forms prior to the appointment date for completion. This will decrease the wait time and inconvenience of the lengthy surrender process.

2. When are the scheduled times of owner surrender appointments?: Appointments for surrender will be scheduled on Tuesdays and Thursdays from 1 to 3 pm. The appointment should be approximately 5 minutes per animal.

3. How do I schedule an appointment to surrender my pet?: To schedule an appointment, contact Animal Care and Enforcement at 704-922-8677 from 9 am to 5 pm, Monday through Friday to speak to a records specialist to begin the process. The staff will ask important questions to determine the reason of relinquishment and your pet's information. The staff will then provide you with resources on rehoming your pet, spay/neuter resources, and other pet related resources that may help prevent surrender of your pet to the shelter. The staff will then schedule an appointment for the shelter staff to follow up with the owner the following day to help manage the pet population in the shelter to increase the chances of a suitable outcome for the pet.

4. Are there any forms that need to be completed before I surrender my pet?

Yes. Gaston County Animal Care and Enforcement has 2 forms that are required to surrender a pet to the shelter:

The Owner Surrender Form (PDF) asks required information about you and the pet you are surrendering. You will need to fully complete the form and bring it with you on the date of your appointment.
The Dog Questionnaire (PDF) and Cat Questionnaire (PDF) covers all of behavioral and health questions about your pet. This information allows the shelter to have vital information to be able to properly place your pet in a new home or rescue.

5. Is there anything else I must bring with me to the surrender appointment?

Gaston County Animal Care and Enforcement requires all citizens to show proof of residency in Gaston County along with you legal identification. Forms of legal identification that are accepted are a valid NC driver's license with your Gaston County address, a valid passport with your Gaston County address, or military ID with your Gaston County address.

Your pet's veterinary records are also appreciated. A complete medical history of your pet allows the shelter to properly place your pet in a new home or rescue.

6. Why do I have to make an appointment to surrender my pet? Can’t I just drop my pet off any time?: To ensure the best care of the animals through proper management of the population in the shelter, scheduling an appointment is needed. This will allow the shelter to increase the chances your pet will not be euthanized due to limited resources and to decrease euthanasia for space which is not an acceptable reason to euthanize an animal.

7. What if I find a stray animal?: If you have found a stray animal, you can bring them to the shelter anytime between 11 am and 4 pm, Monday through Friday. If you would like to schedule an appointment to prevent a prolonged wait time, you can by calling Animal Care and Enforcement at 704-922-8677.

8. What if I need to have my animal humanely euthanized?: Animal Care and Enforcement does provide free of charge, humane euthanasia for animals at the end of their life. However, the decision to euthanize any animal is at the discretion of the Veterinary team at the Animal Shelter. Animals not exhibiting life threatening conditions, and without documentation from a veterinarian, may be denied euthanasia. Owner surrender may still be an option for the animal owner. Though an appointment is not required, scheduling an appointment will decrease the incident of a long wait time during this difficult time. We offer humane euthanasia services Monday through Friday from 11 am until 4 pm.

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Register of Deeds

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1. What are your hours of operation?: The office is open from 8:30 am to 5 pm. Applications for marriage are only accepted until 4:30 pm. Real Estate Recording are accepted until 4:45 pm.

2. Where are you located?: We are located (formerly 325 N Marietta Street) in the Gaston County Courthouse 1st floor at:
325 Dr. Martin Luther King Jr. Way
Gastonia, NC 28052

3. What is your mailing address?: Gaston County Register of Deeds
P.O. Box 1578
Gastonia, NC 28053

4. How can I expedite a request?: You can send your request using an express overnight service and enclose a self-addressed prepaid express envelope.

5. How do I change the names on my deed?: You will need to draw up a new deed. It is advised that you see an attorney for this service unless you are familiar with drawing up legal documents.

6. Where do I get the form to file an Assumed Name?: You can print one from this website (see Assumed Names) or the forms are available in the Register of Deeds office located at:
325 Dr. Martin Luther King Jr. Way
Gastonia, NC 28052

7. How much will it cost to record my Deed, Power of Attorney, etc.?: Our fees are listed under the Uniform Fee Schedule posted on this website.

8. Do you have forms for Power of Attorneys, Deeds, Separation Agreements?: No, we do not have legal forms; we suggest you see an attorney for this service.

9. Do you take credit or debit cards?: Yes.

10. Do I need an appointment to take my Notary Oath?: No appointment is necessary. Our hours are 8:30 am to 5 pm.

11. How do I contact the Secretary of State office?: Visit the NC Secretary of State website or 919-807-2000.

12. I have lost my deed, how do I get a copy?: You can purchase a copy from our office in person or request in writing at:
Gaston County Register of Deeds Office
P.O. Box 1578
Gastonia NC 28053

13. What is the cost for a copy of my deed?: Black and white copies are $0.25 cents a page and Certified copies are $5 for the first page and $2 for each additional page.

14. Can anyone access the information contained in the Register of Deeds office?: Yes, all information in our office is public record, except some military records.

15. Can you check for liens on my property?: No. Title research by Register of Deeds employees is prohibited by law. We will be glad to assist you in showing you the books or help with the computers.

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Register of Deeds - Passports

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1. Do I have to make an appointment to get a passport?

If you are getting a passport for the first time or if your passport was issued more than 15 years ago (expired more than 5 years) then you will need to apply for a new passport in person. All minors under the age of 16 and anyone who has not obtained a passport as an adult will also need to apply in person.

We ask that anyone needing to come for passport services make an appointment in advance. We are currently booking appointments as much as 2 months ahead of time, so planning ahead is essential. We do have limited cancellations that come available sooner, but you will need to call for more information. If you need a passport quickly, visit travel.state.gov to read about urgent travel options.

Renewals for adults on unexpired passports or passports that expired less than 5 years ago need to be submitted by mail. We cannot process a renewal in our office, but we will be glad to review your renewal application before you submit it. Visit the State Department's Passport Renewal page for more information on renewals.

2. What documents do I need to get a passport?

For a complete list of all documents and information needed, always check the U.S. Department of State's website.

Adults (18+)

Most new adult applicants will need the following documentation:

Completed form DS-11
Proof of U.S. citizenship (a certified copy of a birth certificate, naturalization papers, etc.)
Photo Identification (such as a driver's license)
A recent photo (there are very specific requirements listed online; photo services are available in our office for $15)
A check or money order made out to the U.S. Department of State for their fees owed
A $35 execution fee payable by cash or card

Young Adults (16-17)

Most young adult applicants will need the following documentation:

Completed form DS-11
Proof of U.S. citizenship (a certified copy of a birth certificate, naturalization papers, etc.)
Photo Identification (such as a driver's license)
Proof of parental consent from at least one parent (the easiest way is for a parent to appear in-person with their child)
A recent photo (there are very specific requirements listed online; photo services are available in our office for $15)
A check or money order made out to the U.S. Department of State for their fees owed
A $35 execution fee payable by cash or card

Children (under 16)

Most children under age 16 will need the following documentation:

Completed form DS-11
Proof of U.S. citizenship (a certified copy of a birth certificate, naturalization papers, etc.)
Photo Identification from both parents (such as a driver's license)
Proof of parental consent from both parents (the easiest way is for the parents to appear in-person with their child)
A recent photo (there are very specific requirements listed online; photo services are available in our office for $15)
A check or money order made out to the U.S. Department of State for their fees owed
A $35 execution fee payable by cash or card

3. How can I make an appointment?: Currently, appointments can be made on our website, by visiting us in-person, or over the phone by calling 704-862-7685. Appointments are available Monday through Friday, 8:30am until 4:00pm.

4. How much does it cost to get a passport?

Always check the State Department's official travel site for a complete list of passport fees.

Each passport requires an application fee paid by check or money order only made out to the U.S. Department of State. These fees vary depending on the age of the applicant, the speed of processing, and the type of document ordered. Adult fees start at $130 and minor fees start at $100.

A separate fee of $35 is paid to our office by cash or card. Photo services are also available for an additional $15.

5. How long does it take to get a passport?

Always check the U.S. Department of State's official travel website for the most up-to-date processing times.

Processing times as of 4/21/2023:

Standard: 10-13 weeks

Expedited: 7-9 weeks

Once your passport application is received by the Passport Agency (not our office), routine processing is taking between 10 and 13 weeks. Expedited processing is taking 7 to 9 weeks. This time frame does not include shipping time from our office to the Passport Agency or shipping time to your home from the Passport Agency.

If you have documented, urgent travel plans that require a passport in less than 13 weeks, look for the State Department's urgent travel information to see if you qualify for faster processing. We cannot offer any faster processing in our office, but we can advise you of possible options by phone at 704-862-7685.

6. Do you accept walk-ins?

We recommend that you always call to make an appointment before coming to our office for a passport. We occasionally are able to accommodate walk-ins due to cancellations, but this is not guaranteed, and wait times may be long. Calling ahead is strongly recommended.

For urgent travel needs, please give us a call at 704-862-7685 so that we can advise you on options for urgent travel.

7. How can I get my passport faster?

The Department of State has options for getting your passport quickly in emergency or urgent travel situations. Check the Get My Passport Fast page to review your options.

Additionally, your U.S. Congressional Representative or Senator may be able to help you obtain a passport sooner if your plans are urgent, typically less than 14 days away.

These urgent and emergency processing times are reserved for people with true, documented travel needs and may not be available to you without documented travel plans.

8. Can I get a passport for free or at a reduced cost?: There is currently no option to obtain a passport for free or a reduced price. There may be some on social media who claim that you can get a free passport if you are a Medicaid, Medicare, or SNAP benefit recipient, but this claim is false. Everyone, regardless of financial status or extenuating circumstances, must pay the same fee amount and fees paid to the U.S. Department of State for a passport are nonrefundable. There is no form or waiver for reducing or eliminating the fee requirements.

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Tax - Business Personal Property

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1. What is a business?

A business is a commercial activity engaged in as a means of livelihood or profit, or an entity which engages in such activities.

For example: buying and selling goods, making products, or providing services. The basic forms of business ownership are: sole proprietorship, corporation, Limited Liability Company and cooperative.

2. What is Business Personal Property?: Business Personal Property consists of items that are used in the course of conducting business. It includes the following: machinery and equipment, office furniture, fixtures, computer equipment, leasehold improvements, construction in progress (CIP), spare parts, supplies, untagged vehicles, multi-year / permanent tagged trailers, IRP plated vehicles, watercraft, aircraft, mobile homes, and office trailers. Information on leased property must also be provided.

3. How is Business Personal Property assessed?: The taxpayer provides the original purchase price of each item as well as the year in which it was purchased. Using this information, Tax office staff then applies depreciation factors made available by the NC Department of Revenue to the items.

4. When is the Business Personal Property listing due?: Business Personal Property listings are due during the month of January. If not filed by January 31 due date, a 10% late listing penalty will be assessed according to NC General Statutes.

5. May I file for an extension of time to list?: You may request an extension for good cause by January 31. You may request the extension by letter or online.

6. Can I file my business listing online?: Online listing is not currently available. You may mail your listing to us or drop it off at the Tax Office or email the Business Listing department.

7. How should I fill out the supplies section of the listing form?: In this section, list the cost of the supplies that you have on hand on January 1. This includes such items as: office, maintenance, janitorial, medical, dental and professional supplies; beauty and barber supplies; fuel; equipment spare parts; and hotel/motel supplies. If you are not sure of the supplies on hand January 1, the NC Department of Revenue recommends that you report 1/12 of the total supplies you purchased during the year.

8. I do not have any changes from last year, so do I still have to list?: Yes, it is required by NC General Statutes that you file a complete listing form each year during the month of January.

9. Do I have to list used assets that were purchased?: Yes, you must list all assets used in the business. If available, the original cost and purchase date by the original owner should be used when listing used assets. If not, list in the year acquired for the cost that you paid.

10. What is CIP?: CIP stands for Construction in Progress. It is business personal property located in Gaston County on January 1 which is under construction or has been acquired but not yet installed or operational.

11. I received a Discovery Notice in the mail. What does this mean?: A Discovery Notice means that business personal property was not listed during the listing period of the year in which it should have been filed. If you have any questions about the notice, email the Tax Office.

12. Do I have to list leased equipment?: Leased equipment is required to be listed each year along with the contact information of the business or entity from which you are leasing. This is listed on Schedule C on page 2 of the listing form.

13. My equipment is fully depreciated for income tax purposes, so do I still need to list it?: Yes, you must list all business personal property as long as you own and use it in the operation of your business.

14. Do I have to list my personal items that I use in my business?: Yes, all items used in a business activity, including a home-based business, must be listed. This includes items you were or are still using personally.

15. What do I do if my business has closed or been sold?: If your business has closed or been sold, you may provide the Tax Office with a letter stating so and the date operations ceased. You should provide the contact information for the new owner if applicable. There is also a section on the Business Personal Property Listing form for you to notify us of the sale or closure.

16. If I do not agree with my tax bill, may I appeal?: A taxpayer who owns taxable personal property may appeal the value, situs or taxability of the property within 30 days from the date of the bill.

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Tax - Foreclosures

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1. Does Gaston County do Tax Deed Sales?: No, Gaston County offers Tax Foreclosures instead of Tax Deed or Tax Lien sales. Unlike other counties in NC, Gaston County does NOT allow you to pay someone’s taxes in full in exchange for ownership of the property.

2. Where are sales conducted?: The sales are held in front of the Gaston County Courthouse (325 Dr. Martin Luther King Way, Gastonia, NC 28052).

3. How much deposit is required day of the sale?: A 20% deposit of the highest bid is required to secure the bid payable in Cash or Certified funds. Checks are to be made out to The Gaston County Sheriff’s Office.

4. Will Gaston County accept written or telephone bids?: No, you must be present to bid on the property.

5. Where can I upset the bid on a property?: All Upset Bids must be placed with The Gaston County Clerk of Court – located on the first floor of the Gaston County Courthouse.

6. How long is the Upset Bid period?: The Upset Bid period is 10 days, day 1 being the date of the sale. Weekends are counted in the 10 days, however, if Day 10 falls on a Saturday, Sunday or holiday, the next working day is counted as Day 10. The 10 days restart with each upset bid.

7. What is the required deposit for an Upset Bid?: The required deposit is 5% or $750 of the next bid – whichever is greater.

8. I won the bid, how long do I have to bring final payment?: If you are the winning bidder, you will have 10 days to bring the remaining funds to The Gaston County Tax Office. The remaining funds are to be paid in Cash or Certified Funds with checks payable to The Gaston County Sheriff’s Office.

9. What kind of deed do I receive with the property?: You will receive a Sheriff’s Deed for the property. All properties are sold as is. Bidders get the property in fee simple; there are no warranties or guarantees.

10. Will I owe anything outside of the final payment if I win the Bid?: Yes; you are responsible for all excise tax and recording fees. The current excise tax is $2 per $1,000 based off the sale price. You may also be subject to the current year taxes or other liens. It is your responsibility to do your own research on the property you are bidding on.

11. I am the current owner of a property being sold at auction. How can I stop the foreclosure?: Taxes and fees must be paid in full before the upset bid period is over to stop the foreclosure process.

12. What happens to property that isn’t sold?: Properties that are not sold during the foreclosure are then County Owned and become Surplus Properties. Visit Surplus Properties for additional information.

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Tax - Homestead Exclusions

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1. Do I have to apply in person?

For these exclusions, the qualifying homeowner may submit an application by mail to:

Gaston County Tax Department
Attn: Homestead
P.O. Box 1578
Gastonia, NC 28053

Or in person at the Tax Department. For further information, please call 704-866-3158, ext. 6.

2. How can I show that I am 100% totally and permanently disabled?: You must furnish a certification (Application for Property Tax Relief - AV9 Certification of Disability (PDF)) that you are totally and permanently disabled. This certification must be signed by a licensed physician. NOTE: A physician’s assistant signature will not be sufficient. The agency must have the proper authority to determine qualifications for disability benefits. If you or your spouse are over 65 years old, you do not need to submit a certification of disability.

3. What happens if I apply and qualify for the Circuit Breaker Deferred Tax Program for one or more years and in the future I no longer qualify or I fail to submit the required annual application?: Until a disqualifying event occurs, the deferred taxes will not become due. Since incomes can vary from year-to-year, it is possible that you may qualify one year, but not the next, and then re-qualify in a subsequent year.

4. What is considered “income” and how much can I make and still qualify for the Circuit Breaker Tax Deferment Program?: Income is defined as all moneys received from every source other than gifts or inheritance from a spouse, lineal ancestor, or lineal descendant. Income includes money received from social security, disability, retirement and rental income. The income limit may be found on the current year’s application. This threshold is adjusted annually for cost-of-living.

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Tax - Individual Personal Property

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1. What types of personal property am I required to list?

You are required to list the following:

Unlicensed Vehicles (Untagged/Expired Tag)
Vehicles with International Registration Plates (IRP/Apportioned Tag)
Trailers with permanent/multi-year tags
Mobile Homes
Watercraft
Aircraft

2. If I own personal property, do I have to list it every year?: Yes, under North Carolina General Statutes you are required to list the property every year. Personal Property can be sold or moved anytime. The listing process informs our office what personal property you own and is located within Gaston County on January 1. Our office is not automatically notified by anyone when property is sold so the listing must be completed to notify us.

3. When should I list my personal property with the tax office?: The month of January is the month when personal property is to be listed each year. Personal property must be listed by January 31st of each year to avoid a 10% late listing penalty.

4. Who is responsible to list and pay taxes on personal property?: The January 1st owner is required to list and pay property taxes on personal property for the entire year. North Carolina General Statutes do not allow personal property to be prorated.

5. How is personal property assessed and may I appeal the assessment on my property?: Personal property is assessed at fair market value as of January 1 each year. If you do not agree with the assessment of your personal property, you may appeal the value within 30 days from the date of the bill. Your appeal must be in writing and contain a description of your disagreement and include any documentation to support your appeal.

6. If I register my boat with North Carolina Wildlife, must I still list it with the Tax Office?: Yes, you must list the boat with the Tax Office. The North Carolina Wildlife does not automatically list the boat for you when it is registered.

7. What does situs mean?: The situs of property is the place where the property is permanently located. We need this information to be sure you are taxed in the correct county, city, and fire service district.

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Tax - Personal Property Appraisal

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1. If I own personal property how do I report it?

The tax office refers to reporting your personal property as "listing your personal property". You must "List" your property on a North Carolina approved Listing Form.

2. When do I list personal property?: Every year during the month of January. Deadline is January 31st.

3. Where do I list?: Gaston County Tax Department

4. Do I have to list every year if nothing has changed?: Yes!

5. How can I submit my listing?

In person

128 W Main Avenue
Gastonia, NC 28052

By mail

P.O. Box 1578
Gastonia, NC 28053

By email

Email Gaston Business Listings

6. When will I receive my tax bill?: Tax notices will be mailed by September 1st each year.

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Tax - Present Use Value Assessment Program

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1. Is it possible to change from forestry production to agriculture/horticulture production immediately?: While it is possible to go from forestry to agriculture/horticulture, it is not possible to immediately transition. To qualify for agriculture/horticulture classification, an income of $1,000 average gross income must be made over a three (3) year time span prior to the application date. However, transitioning from agriculture/horticulture to forestry can be done immediately as long as the forestry requirements are met: a minimum of 20 acres in production of trees, a forestry management plan being in place by January 1 of application year, and the ownership requirement being met.

2. What is a forestry management plan and how do I obtain one?

A forestry management plan is a written plan for the property setting recommendations and instructions from a forester. The plan should include a map of the property which distinguish different areas based on different recommendations and a timeline as to when practices should be carried out or reassessed by a forester. If applying for the forestry classification in the PUV program, the plan should be in place by January 1 of the application year.

To see about getting a forestry management plan, a forester of your choice must be contacted. Anyone who is knowledgeable and is qualified to create a forestry management plan is able to, it is not limited to one person.

3. What is the purpose of a Compliance Review Form?: Our office likes to send out Compliance Review Forms to give the property owners a chance to give us an update so that we are able to keep up to date files on the properties in the PUV program. These forms consist of an acreage breakdown, an income portion for the 3 prior years, as well as a section to give us to the contact information of the farmer leasing the land if it is applicable. These forms are also important so that we are able to make sure people are still meeting the requirements and not abusing the tax deferment.

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Tax - Real Estate Appraisal

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1. What is the assessed value of my property?: Using the property key, address, or owner’s name, visit Gaston County Property Tax Inquiry to find the assessed value.

2. Is the market value the same as the assessed value?: North Carolina statute requires real property to be valued or appraised at its current market value at least once every eight years. The assessed value can be different than market value, due to when the last reappraisal occurred.

3. What if I disagree with the assessment of my property?: Property values can be appealed each year beginning in January and ending when the Board of Equalization and Review (BER) adjourns which usually occurs in April. You will find the appeal form on this website under the Real Estate Appraisal Department section.

4. Have the taxes been paid on my property?: Using the property key, address, or owner’s name, visit Gaston County Property Tax Inquiry to find the Tax Due Amounts and Payment History.

5. My mailing address has changed, what do I do?: You need to fill out a Real Property Change of Address Authorization form.

6. I received a form asking questions about my recent purchase (the letter starts with saying “Congratulations”), what is this form for?: This is a sales questionnaire used to verify data. Completing and returning the form is greatly appreciated.

7. My home was demolished in March of this year, why did I receive a tax bill for it?: Property is assessed for the entire year based on what improvements are on the property as of January 1.

8. How often is the County Reappraised?: Gaston County is currently on a four-year cycle; however, this could change. North Carolina Statute requires counties to be reappraised at least once every 8 years.

9. I am elderly and / or disabled, are there any programs I can apply for?: This is called the Homestead Exclusion.

10. I have some of my land in the Present Use Value Program, what happens if I sell the property?

A continued use application would have to be completed if the new owner wants the property to remain in the program – if the application is not submitted within 60 days, the rollback is sent to the last person to sign liability.

This application can be found online or the new owner can contact the tax department and the application can be mailed or picked up.

11. I have received a letter regarding my compliance in the Present Use Value Program, what is this for?: Each year a percentage of the properties that are currently enrolled in the Present Use Value program are audited to ensure they are compliant with the North Carolina Qualifications that are required to remain in the program.

12. Does a sale trigger a reappraisal?: No, a sale does not trigger a reappraisal. Properties are reappraised every four years.

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Tax - Real Property Exemptions

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1. Can property owned by an individual be eligible for tax exemption?: Technically, if the owner meets all the requirements for the classification that is being applied for, there is a chance that they can be tax-exempt on their property. The most commonly seen individually owned properties that are tax-exempt are properties used for burial sites, historical properties, and brownfield exclusions.

2. Are properties owned by a church or religious organization automatically exempt from property taxes?: No, properties are not given the exemption solely based on who owns the parcel. An application must be submitted to receive tax exemption for the purpose of explaining the use of the land and/or improvements requesting exemption.

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Tax - Reappraisal

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1. What is reappraisal?: Reappraisal is a process where all property (land and buildings) within a taxing jurisdiction (in this case Gaston County) is reappraised to its current market value as of an established date. North Carolina law requires all counties to conduct a property reappraisal at least every eight years to determine market value.

2. How are properties assessed?

All property (homes, commercial and land) is visited and observed by a Gaston County appraiser to:

Verify the accuracy of characteristics on record for the property,
Compare similar property sales and
Consider improvements or changes that have been made to the property.

3. Why is Gaston County reappraising properties?: North Carolina General Statute 105-286 requires all counties to conduct a reappraisal at least once every eight years. Gaston County's last reappraisal was performed in 2019. The goal of reappraisal is to distribute the overall tax burden throughout the County in a way that is fair and equitable, and based on current property values.

4. What is the benefit of reappraisal?: Property taxes are based on property values. Without periodic reappraisals, some property owners would pay more than their share of property tax while others would pay less. Reappraisals reset property tax values to their current market value so that the property tax burden is spread fairly among all taxpayers.

5. What is Market Value?: According to North Carolina General Statute 105-283, Market Value is defined as "the price estimated in terms of money at which the property would change hands between a willing and financially able buyer and a willing seller, neither being under any compulsion to buy or sell." The Gaston county assessor’s office analyzes the local real estate market and uses that information to develop our estimates of market value.

6. How does reappraisal affect my taxes?: Reappraisal and taxation are separate. Reappraisal determines the market value. The Gaston Board of County Commissioners and local jurisdictions (cities and towns) determine tax rates during the annual budget process in late spring. The value of your property combined with the tax rate determines your property tax bill, which is mailed in late July.

7. Who assesses my property? How are they trained?: Assessor’s office staff are certified to perform property reappraisals by the N.C. Department of Revenue. They are well-trained with decades of experience. Appraisers must meet certification requirements. The Assessor’s office also has an internal quality control division that monitors all aspects of the process.

8. Does reappraisal cause gentrification?: The reappraisal values are modeled after the market transactions that have already occurred, i.e. sales that have taken place. The Assessor’s Office follows the market, it does not set the market.

9. Is Gaston County inflating property values to raise money?: Reappraisal is required by North Carolina law and is supported by sales across the County. The County and City will publish a revenue neutral tax rate for review during the budget cycle this spring.

10. Does Gaston County conduct a reappraisal only at the peak of the market?: No. The County has moved to a four-year revaluation cycle and will reappraise in 2023. Market value is established at that time.

11. My reappraisal shows my home value went up quite a bit since 2019. Does that mean my taxes are going up by that same amount?

No. The County Manager will recommend the budget in April.
The board reviews that budget and sets the tax rate in May. New bills with the new tax rate and your new valuation will get mailed out in July.
They are due September 1st, and residents have until January 5, 2024 to pay without interest accruing.

12. Will property owners be locked in to paying the new amount for the next four years? What happens if the economy gets worse?

No. The board reassesses and sets the property tax rate every spring as part of the budget process. The board has consistently worked to lower the rate since 2014.
Additionally, the North Carolina Department of Revenue has protections in place if values rise or drop below certain points that a new reappraisal would be ordered.
Any additions or improvements would also change your value.

13. Why did Gaston County do the reappraisal now?

An appraisal takes years of work. The Gaston County Tax Office has been doing the field work for more than two years.
The County was notified by the North Carolina Department of Revenue in 2021 it needed to complete a new reappraisal by the beginning of 2024, which happened to match up with our current 4-year reappraisal cycle.

14. Is Gaston County the only county conducting a reappraisal this year?: 27 of all of North Carolina’s 100 counties are going through the reappraisal process this year – many sooner than originally scheduled after getting the same type of letter from the North Carolina Department of Revenue that Gaston County received.

15. What is the average increase?: Between 50 and 75 percent. That includes all property types – not just residential.

16. What goes into my tax rate?

The County rate is paid by everyone, but is not the only component of your overall tax bill
If you live in an unincorporated area, you also have a tax rate for your Volunteer Fire District.
If you live in an incorporated area, you also have a municipal tax rate that is set by each individual city council

17. What is the revenue neutral rate?: 62.1 cents (last time rate was that low was 1982)

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Tax - Registered Motor Vehicles

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1. What is a licensed motor vehicle?: A licensed motor vehicle is any motor vehicle that maintains an active North Carolina tag and registration. The term “motor vehicle” includes automobiles, trucks, buses, campers, RV’s, trailers, and motorcycles.

2. How is the value of a vehicle determined?

An assessor must appraise a motor vehicle at its true value in money. The sales price of a vehicle purchased from a dealer, including all accessories attached to the vehicle, is considered the true value of the vehicle, and the assessor must appraise the vehicle at this value.

The Property Tax Division of the NC Department of Revenue annually adopts a schedule of values to be used when vehicles are not purchased from a dealer and for registration renewals. This ensures equitable statewide valuations. The system allows for adjustments for high mileage and below-average condition.

3. May I appeal the value?: The owner of a vehicle may appeal the appraised value of the vehicle by filing a request for appeal (Gaston County Motor Vehicle Appeal Form (PDF)) with the Tax Office within 30 days of the date the taxes are due. An owner who appeals the appraised value must pay the tax on the vehicle when due, subject to a full or partial refund if the appeal is decided in the owner’s favor.

4. Who pays the taxes on a leased vehicle?: The person or company leasing the vehicle will be mailed the combined tag and tax notice and will be responsible for paying the taxes.

5. Is interest charged on late payments?: Yes. NC law requires that interest be charged on late vehicle property tax payments and registration renewal fees.

6. Will I receive a tax refund or owe additional tax if I transfer my license plate to another vehicle during the year?: No. If you have paid your vehicle property tax for the year and then transfer the license plate to another vehicle, you will not be eligible for a refund of any taxes paid. The registered motor vehicle to which the plate is transferred will not be taxed until the current registration is renewed.

7. When can I apply for a refund of vehicle property taxes paid?

An owner can apply for a refund of taxes paid when a vehicle is sold or registered out of state and the NC license plate is turned in to a NC license plate agency. The owner must present the following to the county tax office:

Proof of plate surrender to NC DMV (DMV Form FS20).
Copy of the Bill of Sale or the new state’s registration.

8. My Tax & Tag Combined notice shows taxes for a city or fire district that I do not live in. What do I do to get this corrected?: Please contact the Tax Office at (704) 866-3199.

9. My Tax & Tag Combined notice shows taxes for a county I do not live in?: You must have this corrected at a NC License Plate Agency or contact NCDMV at 919-814-1779.

10. I received a Tax & Tag Combined notice on a vehicle that I've already sold. What do I do?: If you no longer own the car and have turned in the license plate, you may ignore the invitation to renew and tax bill. If you have transferred the plate to another vehicle, DMV can create you a bill for the new vehicle. Contact NCDMV at 919-814-1779.

11. How can I get a record of the taxes I paid on a registered vehicle?: The tax amount you paid is now listed on the registration form you received for your vehicle. If you are unable to locate the registration, visit the NC DMV.

12. What is a Gap Property Tax Notice and how are taxes calculated?

A Gap Property Tax Notice is a tax bill that covers the months between the expiration of a vehicle’s registration and the renewal of that registration or the issuance of a new registration. Taxes are based on a 12-month year, therefore the taxes due are adjusted proportionately downward if the number of Gap Months Billed is less than 12 months and upward if the number of Gap Months Billed is more than 12 months.

Example

Your vehicle was broken down and sits for 6 months and while repairs were made the tag expired. You were unable to renew the registration and pay property taxes because the vehicle could not pass inspection. Now the vehicle is back in operation you have registered it and been issued a current tag. The vehicle had a “Gap” in the registration while it was sitting waiting for repairs. The Gap Property Tax Notice will be for the months in between when the tag expired and the new registration was issued.

13. I paid taxes when I tagged the vehicle, so why did I receive a Gap Property Tax Notice?: Yes, when you were issued the new tag you did pay the property taxes for the tax year going forward which follows the new tag. The “Gap” property tax is for the back months the vehicle did not have a valid registration.

14. Do I have to pay taxes on a vehicle that is not working?: Yes, North Carolina Statutes require that all vehicles be taxed as either a registered motor vehicle or personal property (unregistered vehicle). Regardless of the condition or function of the vehicle it must be taxed. The tax value could be adjusted for the condition, but it must be taxed.

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Budget - general

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Building & Development Services - Building Inspections

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Building & Development Services - Planning & Development

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DHHS - Family Visitation Center

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DHHS - Foster Home Licensing & Adoption

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DHHS - Park Hop

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DHHS Condom Distribution Spanish

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Police - Citizens' Police Academy for Youth

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Register of Deeds

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Register of Deeds - Passports

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Tax - Business Personal Property

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Tax - Foreclosures

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Tax - Homestead Exclusions

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Tax - Personal Property Appraisal

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Tax - Present Use Value Assessment Program

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Tax - Reappraisal

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Tax - Registered Motor Vehicles