Who do I talk to about the parcel map or owner information?
  • “The property is listed to the Heirs of my mother, but all my siblings have passed, is the property mine now.” 

Numerous scenarios to consider here:

Please review the North Carolina “Intestate Succession” for all questions regarding or contact a Real-estate Attorney.

  • “I need a copy of the map of my property to determine my boundary lines.” Or “The GIS website shows my neighbors building on my line”

The GIS-Mapping Division of the Tax office maintains the county-wide digital parcel layer.  This layer is for taxation purposes only, it is not a legal document or a survey.   Only a licensed surveyor can determine your property lines.     Disclaimer.

  • “I need to update my parcels mailing address” or “The physical address of my home”

Mailing address changes

Request to Change “Real Property Address” PARCEL

Request to Change “Personal Property Address”   Boats, Cars, etc..

Physical address changes

  • “I need help navigating the GIS Website”

A series of instructional videos is available on GIS YouTube

If the GIS website is not loading or working properly for you, you may need to clear your browser's cache or perform a hard refresh. To perform a hard refresh, while on the GIS website page, press and hold the CTRL (or CMD for Mac devices) and F5 keys.    For all other assistance regarding GIS website technical support, please Email GIS.

  • How do I get a property listed in my name?

Property ownership in North Carolina is conveyed by deed, court order, or the estate of a deceased property owner.  The tax listing reflects the ownership as presented in these documents after they are filed with the Gaston County courthouse.  A Real-estate Attorney can answer your questions on filing a document to change the property ownership/listing.

  • “I’ve paid the taxes on a property for years, does that not give me ownership of it?”

No, payment of property taxes is not an avenue to property ownership.  Ownership of real property is achieved by recording a deed, a court-order, or the estate file of a deceased person.

Contact the Gaston County GIS/Tax Mapping Department with questions about Parcels and Ownership:

  • Victoria Chafin: 704-810-3184
  • Kathryn Mitchem: 704-810-5827
  • Leslie Ferguson: 704-810-5830
  • William Page: 704-810-5831
  • Paul Lang: 704-810-5832

Show All Answers

1. Website not Rendering Correctly
2. Where can I find Help for the GIS website?
3. Can I download GIS data / Parcel information?
4. Where is the zoning for the Town of Ranlo?
5. How can I tell if Taxes are owed or what the Tax Bill is?
6. What do I need to use the GIS website?
7. How can I tell what browser I am using?
8. Why do I need to allow pop-up windows?
9. How do I enable pop-ups in Google Chrome?
10. Can GPS or latitude/longitude information be obtained from the Gaston County GIS website?
11. Can I send a link to a parcel?
12. Where is the Book Map and Parcel (BMP)?
13. How do I print a property card? (Appraisal Cards, Tax Appraisal Sheets)
14. How do I print a deed / recorded plat / plat map / survey?
15. Why can I not link (a deed / plat) from the GIS website to the Register of Deeds website?
16. How do I identify the assigned School District for a property?
17. How do I change my Tax Bill Mailing Address?
18. Who do I talk to about a property address?
19. Who do I talk to about my Tax Appraisal Value?
20. Who Do I Talk to About Land Use?
21. Where do I find information on utilities (electric, gas, water and sewer)?
22. Who do I talk to about Zoning?
23. What are the definitions to the Zoning Codes?
24. What is the Unified Development Ordinance (UDO)?
25. What are the setbacks in Gaston County?
26. Who do I talk to about waterfront property access?
27. Can I print a map to scale?
28. How can I acquire a map printed to scale?
29. How do I print a map?
30. How do I print a map with tax information?
31. How do I resolve printing issues?
32. Who do I talk to about the house (structure) photograph?
33. Who do I talk to about the parcel map or owner information?
34. Why does this property map show less acreage than I actually own?
35. Why is Flood blank in the Parcel Details window?
36. Who do I talk to about Floodplain?
37. What is a Voluntary Agricultural District?
38. Who do I talk to about the GIS website?