How do I schedule an appointment to surrender my pet?

To schedule an appointment, contact Animal Care and Enforcement at 704-922-8677 from 9 am to 5 pm, Monday through Friday to speak to a records specialist to begin the process. The staff will ask important questions to determine the reason of relinquishment and your pet's information. The staff will then provide you with resources on rehoming your pet, spay/neuter resources, and other pet related resources that may help prevent surrender of your pet to the shelter. The staff will then schedule an appointment for the shelter staff to follow up with the owner the following day to help manage the pet population in the shelter to increase the chances of a suitable outcome for the pet.

Show All Answers

1. What is appointment based intake?
2. When are the scheduled times of owner surrender appointments?
3. How do I schedule an appointment to surrender my pet?
4. Are there any forms that need to be completed before I surrender my pet?
5. Is there anything else I must bring with me to the surrender appointment?
6. Why do I have to make an appointment to surrender my pet? Can’t I just drop my pet off any time?
7. What if I find a stray animal?
8. What if I need to have my animal humanely euthanized?